Rod Hatfield Chevrolet, LLC - Service Center
Lexington, KY
111 Reviews of Rod Hatfield Chevrolet, LLC - Service Center
I took my corvette to this dealership a couple of years ago for a radiator flush. They blew the radiator & water pump. They then replaced those parts with cheap aftermarket pieces, but charged me for genui ago for a radiator flush. They blew the radiator & water pump. They then replaced those parts with cheap aftermarket pieces, but charged me for genuine GM parts, even though they were cheap aftermarket junk. I called their bluff on that dishonesty , posting it on another consumer website. Unfortunately, my car's computer recently went bad, and hatfield's thieves are the only chevy dealership near me. So, I once again had to make an appointment with them for this new problem. The service manager on duty at the time gladly set up the appointment for the next monday morning. However, when I arrived for this appointment, the manager on duty was Darvin, the man who originally ripped me off the first time around. He actually met me at the door and refused to work on my car, using the fact that I spoke out against their dishonesty as the excuse not to do the work. I asked him why he was acting like this and his reply was " You said enough on the internet, didn't you ?" He behaved like an upset teenager, totally unprofessional ! As if I had no right to speak up & expose their dishonesty. His outburst was actually a blessing in disguise. I found a private, corvette only, mechanic with 40 years experience to do the work. I cannot say this enough, the people at rod hatfield's service department are CROOKS !! If you care about being treated right & as a valued customer, STAY AWAY FROM ROD HATFIELD CHEVROLET !!! More