Rodeo Ford

The salesman was good in selling the car but that is The salesman was good in selling the car but that is unfortunately where it ends. I bought a brand new car that Rodeo Ford said they would have to The salesman was good in selling the car but that is unfortunately where it ends. I bought a brand new car that Rodeo Ford said they would have to trade with another dealership to get one I wanted as it was not in their stock. Instead of driving away with a new car that day, I waited almost a week. They failed to call to tell me when my car would be ready to come get. A simple phone call would have been fine each day I was promised the car would be ready to pick up. Instead, I had to call to get status updates and find out each day because there were many errors on their part that it was not ready. The salesman told me that he would personally drop off the car at my house - which he did not follow through with. I was not even able to test drive the car I was buying. I test drove a base model (which is not what I was buying). Then, when I came in to sign the final paperwork they told me their salesman made a mistake and double counted one of the the rebates so the car was going to be $500 more. I was shocked by the "extra" five hundred dollars that was a mistake I would have to pay for. Signing the final paperwork took longer than expected (over an hour) because of this error and on top of all this I drove away without a full tank of gas. Our salesman was not there to go over the final inspection of the car with us. Needless to say this whole experience left a bad taste in my mouth for Rodeo Ford. I would not recommend the dealership to anyone. More

I rated Michael so highly because of the enthusiasm and dedication he put into helping me get into the car I wanted. At no time did I have to wait or follow up with him. Next time Im in the market or know dedication he put into helping me get into the car I wanted. At no time did I have to wait or follow up with him. Next time Im in the market or know someone who is, I will recommend Michael AT Rodeo Ford. More

Mike Kemper at Rodeo Ford was great to work with, he had to do a lot of extra work like emailing additional pictures, and a lot of other stuff because we were buying from 6 hrs away and we needed a lot of i to do a lot of extra work like emailing additional pictures, and a lot of other stuff because we were buying from 6 hrs away and we needed a lot of info before we were willing to drive so far to check out the vehicle. Mike Kemper was professional and very helpful, and he got us into a great truck at way under Blue Book. Tks Mike! I'd recommend him and Rodeo Ford to anyone. - MSanders More

Mike did a great job helping us find the vehicle that best fit our families needs. He was very knowledgeable and answered all of our questions. He made the car buying experience pleasant unlike some of m best fit our families needs. He was very knowledgeable and answered all of our questions. He made the car buying experience pleasant unlike some of my other purchases at other dealers. I recommend buying a car from Mike because he is down to earth and good to work with. More

I have never dealt with a more down to earth and professional salesman in such a long time! I have been buying cars for a while now and have run into many type of salesman but never one that is so n professional salesman in such a long time! I have been buying cars for a while now and have run into many type of salesman but never one that is so nice and treated me with respect and understood my situation like Edson did. He was so helpful that it was refreshing to buy a my new F250. I am glad I dealt with him and would recommend this dealer and Edson to everyone! More

First, I would like to say that this was the best purchasing experience in 17 years of buying cars. I searched for my truck and found it on RodeoFordAZ.com website, called in and spoke to Justin. H purchasing experience in 17 years of buying cars. I searched for my truck and found it on RodeoFordAZ.com website, called in and spoke to Justin. He basically worked out the numbers on my truck over the phone and when I arrived at Rodeo Ford, what we discussed on the phone is what was on paper. Justin kept his word. It took about 30 minutes or so to get all of the paperwork finished, and after that it was another 30 minutes to get trained up on all of the technology that came with the truck. Sam helped with this and now I know it like the back of my hand. Sean, who did my financing paperwork, put together a warranty plan that made sense to me and was more informative than pushy. Marty and Justin did an excellent job following up with me to make sure that every question that I had was answered. I have referred my Aunt and a co-worker to Justin and he has treated them with the same respect that he gave me. Justin even sent me a hand written "Thank You" card, thats class. AB More

I bought my first Truck from Rodeo Ford in June of 2010, everyone at the dealership was helpful, attentive and very friendly. Since then I have never once hesitated to call or stop in to the dealership with everyone at the dealership was helpful, attentive and very friendly. Since then I have never once hesitated to call or stop in to the dealership with a question or concern. There service department is also accomidating and fast with there service. Rodeo Fords service department is the only shop that works on my truck. More

I was looking for a vehicle but wanted to stay within a certain budget,When I went to Rodeo Ford< I was greeted by Mr. Justin Lyons, I was treated very well and Mr. Justin Lyons provided me with excellent certain budget,When I went to Rodeo Ford< I was greeted by Mr. Justin Lyons, I was treated very well and Mr. Justin Lyons provided me with excellent customer service, I left the dealership very happy with my new vehicle and Mr. Lyons was able to make my car payment right where my budget was.I was soooo very happy I mentioned my experience with Rodeo Ford and recommended she speak with Justin Lyons, She also walked away with a brand new 2011 vehicle. More

We went just for a test drive and drove away with a slightly owned (8K) Fusion Hybrid! We were impressed with Justin Lyons and his up front deal with us. We found exactly the car we were looking for slightly owned (8K) Fusion Hybrid! We were impressed with Justin Lyons and his up front deal with us. We found exactly the car we were looking for and felt like we were treated fairly. The deal took a bit long paperwork wise but got done that day. We have felt supported in questions we've asked and had responses quickly from all aspects of the dealership. More

All I can say is only buy your car during banking hours-never on the weekend nor at night. Bought a new car-saleman it's yours at 14% interest. Got your payments close to what I wanted. Here sign hours-never on the weekend nor at night. Bought a new car-saleman it's yours at 14% interest. Got your payments close to what I wanted. Here sign this survey. Oh yeah going to give you all 5 fives because you told me it was mine. Should have listened to my girlfriend. She said the car is not yours until the bank says so. She even asked the salesman "Is the car his?", "Yes it's his!", "Did the bank say it was his?", "Yes it's his!". Signed the paperwork-sign here don't read but sign. Shame on me for not reading. This was Saturday. Numberous calls and four trips back for this paperwork, needing this and that clarification for the bank. Finally revised contract at 19% keeping payment close to what was agreed. Bank calls me following Thursday, "Hey you didn't know you got the extended warranty", told them I didn't want it. Back at the dealership once again. Reviewed first and final contract. Hey I told you, Hey you signed it. But hey I paid money for alarm that I push a button on the dash! No you have key pad. No I don't. Paying for an alarm system that was not even installed--waited 2 hrs. This whole ordeal sucked time out of my life that I will never get back. Rule 1 read every detail. Rule 2 it is not yours tell the bank tells you. Icing on cake was told saleman is an idiot when I told finance guy salesman told me it was mine on Saturday. More