
Roger Beasley Mazda Central
Austin, TX
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226 Reviews of Roger Beasley Mazda Central
Roger Beasley in the past was a good place to buy ( I bought (3) cars from them and get a discounted/fair deal (NO MORE) !!! Steer clear!! better deals elsewhere. These reviews are are likely from sales bought (3) cars from them and get a discounted/fair deal (NO MORE) !!! Steer clear!! better deals elsewhere. These reviews are are likely from sales people. More
The care and dedication of the staff is very professional regarding maintaining the service for my Mazda 5 after relocating from Arlington Texas to here this is my first visit but it won’t be my last special regarding maintaining the service for my Mazda 5 after relocating from Arlington Texas to here this is my first visit but it won’t be my last special thanks to service director Katie Paje I have owned two Mazda 5 series van and have always used only Mazda certified dealers for maintaining my cars More
Bought my daughter a new CX 30 and had a great experience with this dealership. Our salesperson, James Christiano, along with the internet, finance and service departments were all present and working hard t with this dealership. Our salesperson, James Christiano, along with the internet, finance and service departments were all present and working hard to make the transaction seamless. James even went the extra mile and delivered the car to our home! Roger Beasley is not your typical dealership and their professionalism shines through from the moment you walk in the door. Highly recommend! More
Michael Vallejo was a great car salesman. He was not pushy and answered all our questions and was very accommodating and would recommend him to anyone looking for a new car and Roger Beasley He was not pushy and answered all our questions and was very accommodating and would recommend him to anyone looking for a new car and Roger Beasley Mazda off burnet. More
Decided to purchase a vehicle that's under $10k and we found one that's in this store. We understood that the vehicle is about 13 years old and has over 150k miles. As soon as we were done with the test d found one that's in this store. We understood that the vehicle is about 13 years old and has over 150k miles. As soon as we were done with the test drive we went in to purchase the vehicle. As soon as the numbers were presented to us by the sales manager, I saw that there's a warranty/vehicle service contract in the presentation of the numbers. I asked if the warranty was required by the bank and the manager said, yes. The bank requires the warranty if we were to finance the vehicle. I asked if we can get in writing. He said he can't get it in writing. We assumed since this is a respectable dealership, we thought they won't LIE about it. As we were waiting for our other vehicle to get out of service, I felt uncomfortable about the financing and decided to call the financing company. I gave them my information and the account number. I asked them if they required a warranty or vehicle service contract when I financed through them, the financing company stated that they don't require warranties when financing through them. I went back to the finance manager and I told them that I didn't want the vehicle anymore since they lied to our faces. They took off the warranty and gave us a new contract. Same day, 3 hours later, salesperson called us and asked us to go back because they gave us a wrong key to our car. We were eating 10 minutes away, but if we were home, we wouldn't have been able to come into the dealership since we lived an hour away. Got a new contract on Saturday with a lower rate, but docusign didn't work through them. We had to go back on Monday to resign the contract. What could have been a 2-3 hour great experience turned into a lot of back and forth missed communications in a span of 3 days, being lied to (dealerships already have a bad rap, why make it worse?), and just leaving a bad taste in our mouth with this dealership. 0/10, would not recommend, especially if you have excellent credit and have the ability to finance almost anything. More