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Roger Beasley Mazda South
Austin, TX
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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282 Reviews of Roger Beasley Mazda South
July 20, 2025
Everyone was helpful and friendly. They made sure we got the best deal possible and prioritized us. It was a great choice driving from San Antonio to Austin and glad we did! They made sure we got the best deal possible and prioritized us. It was a great choice driving from San Antonio to Austin and glad we did! More
by Luis.esquivel
Employees Worked With
Nick, Tim, Joe garita., Alexandra Ivy, Kenect Kenect
July 19, 2025
Bought a certified CX-5 from Sam, who was great! Pricing was fair and clearly broken down. Manager came over to negotiate and was able to get me to the price point I needed. As a part of the deal th Pricing was fair and clearly broken down. Manager came over to negotiate and was able to get me to the price point I needed. As a part of the deal there were a few scrapes and scuffs I wanted fixed. Sam made sure I had a loaner car while my new car was at the body shop, and the repairs were done by the next day. Financing went smoothly, and Mike explained everything along the way in detail including all the expiration dates/miles for the warranties. Love my new (to me) car and just may be a Beasley customer for life. More
by gberry
Employees Worked With
Wissam Ibrahim, Mike Escalante
July 05, 2025
Everyone I have dealt with there from my sales guy Melih, to the manager Moe, along with all the other guys, has been super helpful and very transparent! I recommend this dealership! to the manager Moe, along with all the other guys, has been super helpful and very transparent! I recommend this dealership! More
by adrianamoralic
Employees Worked With
Melih Cal
June 02, 2025
Welcoming and friendly touch. Tim did a great job and was very low pressure about upgrading trims levels. He was there to help and not to push a sale at all. All around great expe Tim did a great job and was very low pressure about upgrading trims levels. He was there to help and not to push a sale at all. All around great experience More
by daniel.rosales.business
Employees Worked With
Tim, Michael - finance
May 29, 2025
Mazda South is a great place to buy and have your car repaired. They listen and make sure you know what they did for service or repair. Always friendly and knowledgeable. repaired. They listen and make sure you know what they did for service or repair. Always friendly and knowledgeable. More
by lflorence
Employees Worked With
Alexandra Ivy, Kenect Kenect
May 21, 2025
I purchased a 2018 Mazda 6 Signature, certified pre-owned, off the showroom floor at Roger Beasley Mazda South dealership after two days of negotiation with salesman Franklin S. and manager Juan Be pre-owned, off the showroom floor at Roger Beasley Mazda South dealership after two days of negotiation with salesman Franklin S. and manager Juan Bernal. The vehicle was presented as having passed a 150-point inspection, with a clean Carfax and only one previous owner. A few days after the purchase, I noticed several issues with the car. The service department was cooperative, ordering and installing replacement parts at no cost. However, the vehicle continued to pull to one side. Concerned, I took it to an independent mechanic for an alignment at my own expense. The mechanic discovered that the front left (passenger-side) quarter panel and both passenger doors had been repainted, with paint overspray ("fish eyes") on the right rear quarter panel. These findings suggested undisclosed prior damage, contradicting the car's certified pre-owned status. Frustrated, I contacted Juan Bernal and Franklin S. to address the issue. They asked me to bring the vehicle back, assuring me they would resolve the problem. At the dealership, their initial solution was to offer me a 2021 BMW 330i, which cost $15,000 more than my Mazda 6 and lacked comparable features. I declined this offer as unreasonable. After further discussion, they proposed a 2025 Mazda 3 Signature but required an additional $8,000 down payment. Having already paid $8,000 for the Mazda 6 just two weeks earlier, I found this demand unacceptable, especially since the dealership was responsible for selling a vehicle with undisclosed issues. I escalated the matter to the general manager of the dealership, but received no response or resolution. The dealership's overall response was highly unprofessional. They repeatedly emphasized their "2024 President's Club" status and denied knowingly selling a damaged vehicle, despite the 150-point inspection's purpose to identify such issues. This experience was deceptive and frustrating, and I remain stuck with a previously damaged vehicle. I strongly recommend avoiding Roger Beasley dealerships to spare others the hassle and disappointment I've endured. More
by Baileym
Employees Worked With
Franklin Spiller, Juan Bernal, Brett Hill
May 17, 2025
Pleasant staff. Fast service. Honest with their deals. Always get serviced there and the video feature is pretty great. Fast service. Honest with their deals. Always get serviced there and the video feature is pretty great. More
by Rashed Khraisat
Employees Worked With
Robert something
