Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Roger Beasley Mazda of Georgetown
Georgetown, TX
144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
144 Reviews of Roger Beasley Mazda of Georgetown
May 19, 2025
Second Mazda for me and the reason is the sales team. ADEL is amazing to work with. I dislike waiting in the dealership lobby greatly!! I told Adel what car I wanted (certified used this time) filled o ADEL is amazing to work with. I dislike waiting in the dealership lobby greatly!! I told Adel what car I wanted (certified used this time) filled out the online credit app. Boo. Less than an hr in the lobby and I walked out with my car!! More
by Marquitta
Employees Worked With
Adel, Mark
May 17, 2025
They are simply amazing. By now we are family. Always taking care of us and our needs. Honesty and customer service is the trademark of Mazda of Georgetown. So far we have tw By now we are family. Always taking care of us and our needs. Honesty and customer service is the trademark of Mazda of Georgetown. So far we have two Mazda and can’t wait to have more. Thanks you to our sales associate who always goes beyond and above to make sure we are truly satisfied. More
by NCOA5518
Employees Worked With
Adel Saleh , A Ivy, Kenect Kenect
May 09, 2025
The service personnel was very attentive and respectful. Also attentive to who was next in line. I hope my windshield wipers stay off during car wash. Also attentive to who was next in line. I hope my windshield wipers stay off during car wash. More
by Jeanette _beneat
Employees Worked With
Service personnel, A Ivy, Kenect Kenect
May 01, 2025
Great experience having my car serviced at Roger Beasley Mazda of Georgetown. Matt was extremely helpful and communicative. Car was repaired well and the dealership experience exceeded my expectations!! Mazda of Georgetown. Matt was extremely helpful and communicative. Car was repaired well and the dealership experience exceeded my expectations!! More
by E.G.
Employees Worked With
Matt
April 26, 2025
It was a very enjoyable experience. Our salesman was knowledgeable and helpful in helping us to narrow down our selection. Our salesman was knowledgeable and helpful in helping us to narrow down our selection. More
by Lorisoneill
Employees Worked With
Our salesman Adel was great!, A Ivy, Kenect Kenect
April 20, 2025
I'll start off by saying that our sales consultant, Kevin Rich, was amazing however he no longer works in sales so unfortunately I can't guarantee readers will have my same experience. If you need service th Rich, was amazing however he no longer works in sales so unfortunately I can't guarantee readers will have my same experience. If you need service though, definitely reach out to Kevin. We purchased a certified pre-owned Mazda on a Saturday evening after having test driven it earlier in the day. Unfortunately, when we drove the car it was completely filthy and so we didn't get a clear look at the exterior but as it was certified I assumed it wouldn't have any major issues. After we completed the finance paperwork and took the car home we discovered that the rear bumper color was way off, there was a massive scratch in the rear glass from someone ignoring a bad wiper blade, and there were a few other little things that weren't right but were easily repairable including the car needing to be buffed. I went back up to the dealer the following Monday and spoke to the used car manager, I believe his name was Ron, who was completely inept and had no concept of customer service in the slightest. After several debates about what should and should not have been covered, I left with an ultimatum that if I didn't ask them to re-paint the bumper they would cover a partial cost of repairing the back glass. This was totally unacceptable to me as I had no opportunity to see any of these problems prior to signing paperwork, and it took sending an email to the General Manager and GSM in order to get them to fix all the issues on the car. To this day it still hasn't been buffed, and while they had my vehicle for 5 business days (7 days total) they refused to provide a loaner vehicle or let me drive my trade-in which was a major inconvenience as well. I have also never once received a call from the GSM or GM to apologize or even speak about the situation, they made my sales consultant handle everything which was unfair to him. On the plus side, the manager who made it so difficult to get these issues resolved no longer works at the dealership. Jeremy, the manager who worked our deal originally has handled everything with care and class since then and the vehicle has been repaired to our satisfaction. Jeremy and Kevin have really worked to restore a little bit of my faith in this dealership and we will service our car here in the future. If they happen to have another pre-owned vehicle we're interested in I would consider purchasing from them again as long as Jeremy is still the manager! More
by homestar1217
Employees Worked With
Kevin Rich, Jeremy Green
March 27, 2025
The Roger Beasley Georgetown service department is very efficient and easy to deal with. They send you a video while you are waiting of your tires, brakes, etc with narrative. efficient and easy to deal with. They send you a video while you are waiting of your tires, brakes, etc with narrative. More
by willingham512
Employees Worked With
A Ivy, Kenect Kenect
