Roger Williams Chrysler Dodge Jeep Ram

Great dealer. Attention to detail and nice customer service. I would recommend this dealer to friends and family. Attention to detail and nice customer service. I would recommend this dealer to friends and family. More

Much better experience than first dealership visited earlier that day. (Shottenkirk) Had appointment for advertised vehicle and it was not available, gone on errand! Ha! earlier that day. (Shottenkirk) Had appointment for advertised vehicle and it was not available, gone on errand! Ha! More

Great experience dropping off vehicle with Leland in service. The facility is always clean and the personnel are carrying and professional. service. The facility is always clean and the personnel are carrying and professional. More

Roger Williams kept my truck for 84 days to replace the heater core. One week shy of 3 months. heater core. One week shy of 3 months. More

I will only buy from this dealership. Great service .Very honest and professional. Im a 71 year old widow woman and I have never worried about being taken advantage of here ,like so many Great service .Very honest and professional. Im a 71 year old widow woman and I have never worried about being taken advantage of here ,like so many other business have done to me..Do I need to say more ? More

The service was done in a timely fashion and satisfactorily. The billing had some charges that couldn’t be explained or deleted. satisfactorily. The billing had some charges that couldn’t be explained or deleted. More

By far the worst experience with a business I have ever had. I dropped my truck off for a check engine light which appeared less than one week after a factory recall repair performed here. After a week wit had. I dropped my truck off for a check engine light which appeared less than one week after a factory recall repair performed here. After a week with no update, I called and was told there was no update and was hung up on. My brother called and asked to speak with a manager, who told him he would put the keys in the truck and we could pick it up anytime and also hung up. A week later, we called for another update with a similar response. The third week, we were told a wiring issue had occurred but they "took care of it" and also there an emissions issue. After some more prodding, we found out they had not looked at the truck and did not know what was going on. I picked up the truck the next day and took it to an independent diesel shop who diagnosed the issue within two days. I have never been hung up so many times, or received so much suspicious and untrue information. Very disappointing, especially for a dealership. More

No service after the sale, service manager Jon right out liar, do not buy a new vehicle here.called Mopar took to another dealer, had fixed in less than 48 hours. liar, do not buy a new vehicle here.called Mopar took to another dealer, had fixed in less than 48 hours. More

As soon as I arrived they immediately took my jeep back for service and within 20 minutes were done. Excellent work and quick in and out. My service advisor was monitoring the work and kept me informed. Th for service and within 20 minutes were done. Excellent work and quick in and out. My service advisor was monitoring the work and kept me informed. Thanks More

The service department was hands down the best around the dfw area! They will continue to have my business. dfw area! They will continue to have my business. More