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Romeo Ford of Kingston, LLC
Kingston, NY
36 Reviews
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Showing 36 reviews
November 10, 2020
I would like to express my extreme dissatisfaction with the romeo of Kingston service dept. About a month ago I brought in my leased 2018 escape for routine maintenance. One of the things that needed to the romeo of Kingston service dept. About a month ago I brought in my leased 2018 escape for routine maintenance. One of the things that needed to be done was to repair a tire with a hole in it. The service advisor informed me that the tire couldn't be repaired and needed to be replaced without giving a reason why. I asked her to find out from the service tech why it couldn't be repaired. I was told it was close to the sidewall of the tire. I have a picture of the tire with the hole, and have spoken with numerous mechanics who have said that the hole is nowhere near the sidewall and could indeed be repaired. This leaves me under the impression that the service dept either didn't want to perform the work I asked for or wanted to scam me by intimidating me into purchasing something I don't need, just to make more money off me. Either way, I am extremely disappointed and unsatisfied with the romeo service department and how I was treated. Due to fees and penalties, I am unable to turn my lease in early. Once my lease is up(in 10 months), I will be turning in my vehicle and never coming back to romeo ford of Kingston. I will take my business elsewhere. More
by Peggy6887
Employees Worked With
Eugene Dachenhausen
December 29, 2019
low balled on trade-in I bought a truck from Romeo a year ago They charged me 40,000 for,went to trade it in and they offer 22,000 dollars.they always sell above cost and lo I bought a truck from Romeo a year ago They charged me 40,000 for,went to trade it in and they offer 22,000 dollars.they always sell above cost and low-ball you on your trade. So if your looking for fair deal dont look here. More
by dynex333
Employees Worked With
Robert Thorpe
December 07, 2019
This is now my 5th vehicle from the Romeo’s and my salesman Thomas Tati Jr was helpful and a pleasure to deal with i will be back again to deal with Thomas!! salesman Thomas Tati Jr was helpful and a pleasure to deal with i will be back again to deal with Thomas!! More
by Makind
Employees Worked With
Eugene Dachenhausen, SHAYLYN DAMBOIS
July 08, 2018
Love this dealership! I purchased a 2018 Ford Escape and my sales person was Tom Tati. Very respectful,helpful and trustworthy. With a great personality. I will be referrin I purchased a 2018 Ford Escape and my sales person was Tom Tati. Very respectful,helpful and trustworthy. With a great personality. I will be referring everybody I know here, and along to see Tom Tati! More
by Vickyrussell
Employees Worked With
Tom Tati
July 08, 2018
Great & Trustworthy I had a great expierence at romeo ford! Especially with Tom Tati. Im referring everybody i know to that place just for him! So easy to talk to and tri I had a great expierence at romeo ford! Especially with Tom Tati. Im referring everybody i know to that place just for him! So easy to talk to and tries very hard to get you exactly what you want! Thanks for everything Tom!! More
by ShannonRae845
Employees Worked With
Tom Tati
July 07, 2018
Worked with a wonderful salesman . I went in to purchase a vehicle and was not 100% sure what I wanted or what I could afford. Luckily I was introduced to a fantastic sales representa . I went in to purchase a vehicle and was not 100% sure what I wanted or what I could afford. Luckily I was introduced to a fantastic sales representative, Thomas Tati. He was patient, respect, very low pressure and most of all professional. He took his time to match me up with a vehicle that not only matched my price range but one I would actually enjoy driving. I would recommend this dealership and Thomas Tati to anyone looking to buy a Ford product. More
by Rich
Employees Worked With
Thomas Tati
