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Romeo Toyota of Glens Falls

Glens Falls, NY

4.1
775 Reviews

169 Broad Street

Glens Falls, NY

12801

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775 Reviews of Romeo Toyota of Glens Falls

April 03, 2012

Bill did a great job. We stopped intending to look at the Camry Hybrid and get additional information. After a test drive, we were sold! They gave us a fair price for our trade in. We are very pleased More

by ctsgf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Waddie and Tim Curley, Bill Wattie Jr.
Apr 03, 2012 -

Romeo Toyota of Glens Falls responded

Thank you for posting! Howard Lebowitz

April 01, 2012

It was easy to make a service appointment at my convenience. The final price was exactly the pre-job estimated price. I had use of a loaner car. The work was completed on schedule. The service More

by steveno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stegman, Eric, Chuck
Apr 03, 2012 -

Romeo Toyota of Glens Falls responded

We all work hard to earn your trust and we appreciate your kind comments. Howard

March 30, 2012

Our entire experience at Glens Falls Toyota was outstanding. Between the sales associate to the finance manager, everyone was helpful and knowledgeable. They were able to provode us with the car we More

by krismadisyn323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Lebowitz
Apr 03, 2012 -

Romeo Toyota of Glens Falls responded

Thank you! Howard

March 20, 2012

My husband and I just bought our second Prius from Glens Falls Toyota. We bought the first one five years ago. We didn't even check out dealers closer to our home about 50 miles away. All the staff there More

by sowens26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella , Gabrielle Smith
Mar 21, 2012 -

Romeo Toyota of Glens Falls responded

Thanks so much for your time to post a review. We appreciate the positive feedback. Sincerely, Howard Lebowitz Preesident

February 16, 2012

My husband & I were looking for a new Toyota. We had a Toyota Corolla 2009 for a trade in. Our Corolla was our first ever Toyota. We had a great experience with the Corolla, and knew that we wanted an More

by pjcorwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dockum , Bill Dockum
Feb 16, 2012 -

Romeo Toyota of Glens Falls responded

I am very happy we were able to satisfy your requirements. The Rav4 is a really great SUV. I'm sure it will give you many years of trouble free driving. Thank you very much for doing business with us! Sincerely, Howard Lebowitz President Glens Falls Toyota & Scion

February 05, 2012

Over the past 20 years that I have lived in Queensbury I have given this dealership 4 occasions to win my business. Each time I go elsewhere. My partner and I are trying to decide whether to buy a used car More

by shanp
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bill
Feb 24, 2012 -

Romeo Toyota of Glens Falls responded

We encourage all of our guests, whether they are shoppers, car buyers or service customers, to post feedback on dealerrater.com. We have signs and door stickers asking for unvarnished reviews. Once in a "blue moon" we are not on the same wavelength as the customer. This is obviously the case here. When I read the review, I discussed it with our salesman, Bill. He was totally shocked at the way this customer took the encounter. I had a few private emails back and forth with shanp, and we both stated our views. I told her that we ended 2011 as the #1 Toyota dealer in our district of Upstate NY, and #4 out of all 113 Toyota Dealers in NY, NJ, and CT with a 99.08% Sales Satisfaction Index per Toyota Motor Sales USA, so whatever her take was on the encounter, it is not the norm of what our customers tell us through Toyota's extensive followup process. I hope anyone who reads this comes in to see for themselves how we operate. Howard Lebowitz President Glens Falls Toyota & Scion

February 04, 2012

Absolutely the best test drive and purchase experience I have ever had looking for a vehicle to buy. Employees were knowledgeable, patient and not at all pushy. I look forward to trading in my VW Passat in More

by morning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wattie and Tim Curley, Bill Wattie Jr.
Feb 04, 2012 -

Romeo Toyota of Glens Falls responded

Dear morning, We all really appreciate the time and effort to post your review of your recent purchase. It makes us happy that we all met or exceeded your expectations! Looking forward to doing the same in Service. Regards, Howard Lebowitz President Glens Falls Toyota & Scion

January 28, 2012

My experience at Glens Falls Toyota was the most pleasant car buying experience ever. As a single woman with not so great credit, needing a new car was causing me some stress and working with some dealershi More

by MissA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dockum, Tim Curley, Bill Dockum
Jan 29, 2012 -

Romeo Toyota of Glens Falls responded

Dear MissA, Thank you for your time and effort in letting us know that we did everything possible to make your buying experience a positive one. Thanks for your business! Howard Lebowitz President Glens Falls Toyota & Scion

January 19, 2012

Glens Falls Toyota made our used car buying experience easy and remarkably pleasant! From the demeanor of our terrific salesperson, Mike Abodeely; to the no-nonsense pricing by the used car sales manager More

by SKFick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Abodeely/Glen Racicot, Glenn Racicot, Mike Abodeely
Jan 23, 2012 -

Romeo Toyota of Glens Falls responded

Dear SKFick, Thanks for taking the time to write a reveiw of your recent purchase. The 4Runner you bought is a gorgeous SUV and I'm sure it will give you many years of trouble free driving. I'm glad we met or exceeded your expectations!! Howard Lebowitz President Glens Falls Toyota & Scion

December 08, 2011

Buying a vehicle can be a stressful experience but the folks at Glens Falls Toyota are personable,genuine and accommodating in every way. I've been buying cars for almost half a century from a host of de More

by mose_44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen Pitkin/Bill Wattie,Jr, Bill Wattie Jr.
Dec 17, 2011 -

Romeo Toyota of Glens Falls responded

mose_44, Thank you so much for your business and comments. And Bailey (our four legged Customer Relations Manager), thanks you too! It's customers like you who keep the biscuits coming!! Howard Lebowitz Pres.