Romeoville Toyota - Service Center

Good when I was there. Had a snack area which was nice when I was there Had a snack area which was nice when I was there More

Jose Barrera is the best car salesman in this place and has excellent customer service, very friendly. I recommend him to buy your car. has excellent customer service, very friendly. I recommend him to buy your car. More

Service a vehicle today within 2 hours and was also informed on upcoming maintenance in near future. Thanks to the staff for their services. informed on upcoming maintenance in near future. Thanks to the staff for their services. More

Got the bogo on my oil change and was told after it was done that it only qualified for one vehicle. Wife took the day off work to come in at the same time to get the deal done that it only qualified for one vehicle. Wife took the day off work to come in at the same time to get the deal More

I took my 2023 RAV4 Hybrid Limited in for its 18-month Toyota Care service. They did a thorough inspection and rotated the tires as expected. I saw the technician use a torque wrench on the wheel lugs and Toyota Care service. They did a thorough inspection and rotated the tires as expected. I saw the technician use a torque wrench on the wheel lugs and am confident that my vehicle was serviced well. More

My name is Sharon Ward and I first rated this dealership on June 25th. My review has been taken down off the Romeoville Toyota site since then. I brought my car in for an oil change and drive out with a muf on June 25th. My review has been taken down off the Romeoville Toyota site since then. I brought my car in for an oil change and drive out with a muffler issue which they claim they could now fix for $495.26. My car was in perfect condition. I left there and had it inspected by a certified mechanic and he confirmed it was tampered with and it is still in perfect condition not needing and repair whatsoever!!! I do not recommend going to this establishment do to there lack of professionalism and fraudulent behavior. More

It took 2 hours for an oil change with an Appointment Somethings wrong with the system Somethings wrong with the system More

I guess I will start by getting right to to point. I brought my car in for an oil change just to have one of the service techs intentionally and fraudulently tamper with my exhaust in order to get mor I brought my car in for an oil change just to have one of the service techs intentionally and fraudulently tamper with my exhaust in order to get more work. I have tried to reach the General Manager and no call back. I will be sharing my story with whoever will listen. These are not false accusations I have pictures and documentations from an outside source. Trust and integrity is a xxxx of a thing to lose with such a large organization as Toyota I trusted you. It makes me sick with worry as to how many others have fallen for the same scam. More

If you are looking to pay top dollar for an auto repair I highly recommend Romeoville Toyota. To be clear, their pricing, at first glance seems reputable! The book hour pricing for mechanical work is in line highly recommend Romeoville Toyota. To be clear, their pricing, at first glance seems reputable! The book hour pricing for mechanical work is in line with industry standards for my area, Joliet area of Illinois. That though is where it stops being fair and a value to have work done at this business. The dearship is making gross and obnoxious profit off loyal customers in the area of parts markups. When I receive my bill I was shocked and believed it was a computer error. In fact, the dealership derives profits in much the same ways as an old school used car lot or a sleight of hand finance manager selling customers useless products before a car signing. In the case of my repair, I will focus on the ignition coil replacement, I was charged $1900 for 6 coils pushing my repair bill to $3,600.00 after taxes. From my research the coils, most, should not have exceeded $740. I was charged more than 100% more than the best coils I could find in the OME market. One local garage told me that it would have costed me $2100 at his business. Romeoville Toyota has made an enemy of my business! More

Very knowledgeable and courteous staff. Kept us informed and updated on the progress of service on our vehicle and pointed out an important safety issue with our vehicle Kept us informed and updated on the progress of service on our vehicle and pointed out an important safety issue with our vehicle More