Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Romeoville Toyota - Service Center

Romeoville, IL

3.6
100 Reviews
Call Service Center (815) 744-2760

100 Reviews of Romeoville Toyota - Service Center

Sort by
December 18, 2023

I was at the dealership for over 2 and a half hours for an oil change and visual inspection. I was told when booking the oil change that it would be quick. I was also told that Toyota OEM oil would be us More

by Kallgaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
December 07, 2023

Quick and easy service. Thank you Jeremias & Team! Ive had all my servicing done here and they’re great. More

by narez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremias Sabillon
Report | Print
November 30, 2023

Friendly, efficient service. Thorough recommendations always provided. Tim does an especially good job of listening to concerns More

by Simps7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ahern, Jose Velez
Report | Print
October 22, 2023

Romeoville Toyota is my preferred choice for all of my service needs! Service done right by qualified professionals! More

by Meremb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Velez
Report | Print
August 18, 2023

I would never go any place else to buy or service any of my vehicles these guys are the best. More

by LFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Holloway, Matt Rinehart, Leo Espinosa, Ivan Flores, Erik Aguilar, Rachel Dobson, Jose Velez
Report | Print
Aug 21, 2023 -

Romeoville Toyota responded

Thank you kindly for taking the time to leave feedback with us! We look forward to seeing you next time!

April 28, 2023

Very good staff. Experience and very fast service. It is highly recommended very good service. More

by araceliquintana12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Velez
Report | Print
May 01, 2023 -

Romeoville Toyota responded

Thank you kindly for the feedback and five-stars! If you ever need anything, be sure to let us know!

April 28, 2023

Both sales and service were very friendly and helpful. Excellent service dept and sales works with you. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon in Service Dept, Abraham Corral
Report | Print
May 01, 2023 -

Romeoville Toyota responded

We are thrilled to hear that you had a great time at our dealership! We strive to deliver the best customer service possible.

April 26, 2023

Tim has previously been my service person. He is always professional and explains necessary work to be done on my car. Service was prompt and efficient today. More

by Fjurmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Arrends, Service; David Blumhardt, Technician
Report | Print
Apr 27, 2023 -

Romeoville Toyota responded

Thank you kindly for taking the time to leave feedback with us on your overall experience at the dealership with Tim! We are happy to know that he was a pleasure to work with. If you ever need anything, be sure to let us know. Take care!

April 25, 2023

Excellent service, top notch customer care. This is my go to location for my cars services More

by Gabelop85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Velez
Report | Print
Apr 26, 2023 -

Romeoville Toyota responded

Thank you for the feedback and five-stars, Gabelop85!

April 24, 2023

They are high pressure sales. Service always is defensive instead of listening to your issue. More

by Bbntix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan in Service
Report | Print
Apr 25, 2023 -

Romeoville Toyota responded

We are sorry to hear about your negative experience with our customer service team. Please accept our sincerest apologies for any inconvenience caused. Please feel free to reach out to Karl Regalado at karlr@thomasautogroup.com if you would like to discuss this matter further. Take care.

1
2
3
...
10