Romeoville Toyota - Service Center

They have always been helpful and explain things. We have always had Toyotas until the last time we strayed and got a Santa Fe Sport. We were never completely satisfied tho with this car. When it We have always had Toyotas until the last time we strayed and got a Santa Fe Sport. We were never completely satisfied tho with this car. When it came time for a different one we of course came back for another Highlander. Our only complaint is for the money there should be a COMPASS!!! More

Always helpful and fairly priced. Never a longer than expected wait for service. Easy appointment scheduling. Never a longer than expected wait for service. Easy appointment scheduling. More

Everyone was upbeat, helpful, and courteous. They went out of their way to make it a pleasant experience for me. They went out of their way to make it a pleasant experience for me. More

Romeoville is not a reputable dealership. They put after market brakes/rotors on my car a few years ago when they said they were OEM. I had to have them replaced because they never stopped They put after market brakes/rotors on my car a few years ago when they said they were OEM. I had to have them replaced because they never stopped squeaking. Very distrustful dealership. More

My visit today was good until I noticed on top of my car the old cabin air filter was left there and inside I noticed a plastic cover on the floor. After searching around I discovered that it was the cabin the old cabin air filter was left there and inside I noticed a plastic cover on the floor. After searching around I discovered that it was the cabin air filter cover which was not reinstalled and I had to locate where it went in my glove box and install myself. Disappointing. More

I been in many Toyota dealerships around the country but the this is the worst, I went for an oil change after making an appointment and after 1 hour of waiting I was told sorry we don't have time to for y the this is the worst, I went for an oil change after making an appointment and after 1 hour of waiting I was told sorry we don't have time to for your car come back again later. Another time went for a service after making an appointment they made me wait for 2.5 for just an oil change and when I complained about it and I asked to talk to the supervisor he showed up to tell me don't talk to my employee. More

Had my vehicle in this facility for multiple times trying to get the same problem fixed they replace cam bearings under warranty from the day after I’ve had a squeak in my car went in the shop multiple time to get the same problem fixed they replace cam bearings under warranty from the day after I’ve had a squeak in my car went in the shop multiple times three technicians looked at it two from the dealership one from Toyota could not find the problem I took it to a shop we found it within five minutes when they did the initial work they pinned the emergency brake cable between the body of the truck and the e frame creating the problem More

My name is Kimberly Zamp. I bought my camry in March of 2020. Since then my navigation system would not work. Today I brought my car in for a oil change. The lady advised me it wasn't time for a oil change 2020. Since then my navigation system would not work. Today I brought my car in for a oil change. The lady advised me it wasn't time for a oil change. I really appreciated that. Most places would have just done the oil change. It is very nice to know your dealership is honest. Glad I bought my car from you. Peter came to my car and he explained the whole Navagation system to me!!! I have never had the map displayed on the screen before. He waited till I fully understood how to use the system. (The salesman should have showed me that 15 months ago). Peter was very helpful. He is a great employee. Please let him know how much I appreciate what he did for me. Kimberly was so awesome also. She is the best! I will never take my car anywhere else!! More