Ron Marhofer Hyundai - Service Center
Akron, OH
60 Reviews of Ron Marhofer Hyundai - Service Center
I brought my car in for an oil change and the service department waiting area is very filthy , the chairs and tables were very dirty. They never offer a coffee or water. Mechanic was very rude. I receive department waiting area is very filthy , the chairs and tables were very dirty. They never offer a coffee or water. Mechanic was very rude. I received a coupon in the mail for $20 off an oil change and was told I could not use it because oil changes are already discounted. Why would Marhofer send a coupon I can’t use. I actually saw a customer before me use a coupon on her oil change. This is not my first oil change of course and it just seems like Matthew is always in a mood. More
We were met at Service with efficiency and friendly people.We appreciated our service advisor Caleb who got us in and out quickly and answered our questions with empathy.. We hope he will always be our people.We appreciated our service advisor Caleb who got us in and out quickly and answered our questions with empathy.. We hope he will always be our service advisor. More
The techs at Ron Marhofer are the most pleasant young men. The waiting area is always stocked with beverages and clean. I always have a great experience. Thank you to my favorite tech Caleb. men. The waiting area is always stocked with beverages and clean. I always have a great experience. Thank you to my favorite tech Caleb. More
They ordered a warranty part and it arrived in the expected time frame. They said to allow 90 minutes for the repair and completed it in 60 minutes. The maintenance counter person was thorough and hel expected time frame. They said to allow 90 minutes for the repair and completed it in 60 minutes. The maintenance counter person was thorough and helpful More