Ron Marhofer Nissan - Service Center

A few weeks ago, my daughter took her 2014 Rogue in for a recall. I told her to get an oil change and have them look at a few other things while there. They came back with thousands of dollars of work they recall. I told her to get an oil change and have them look at a few other things while there. They came back with thousands of dollars of work they said it needed including rear brakes and a tie rod. I told her to decline it all and I would look at it. Well, it didn't need rear brakes, the pads were at 80%, the caliper slides were fin and the pads were not seized up. Also, both front tie rods were in perfect condition. No play whatsoever! I'll tell you what happened...they saw a car naive 25 year old young woman that they felt they could take advantage of! They just did it to the wrong young woman!!!!! Beware of this dealership!!!! More

I purchased a 2016 frontier Brand new. The only thing i am not happy with is key fobs. Both key fobs stopped working. In order to replace the key fob they ask for $500. I think it is not worth it. Why the am not happy with is key fobs. Both key fobs stopped working. In order to replace the key fob they ask for $500. I think it is not worth it. Why the dealer overpriced the key fob price. We are the regular customer. More

I will never go there again. When my wife died of cancer and we returned her leased Rogue, Marhofer said we had to make all payments. The dealership wouldn't give me the name or phone number of the region and we returned her leased Rogue, Marhofer said we had to make all payments. The dealership wouldn't give me the name or phone number of the regional rep. Nissan credit kept sending me bills even though the car had been returned in perfect condition and thousands of miles under the allowed amount. I requested on-camera interviews with Nissan executives to describe how they treat customers who die of cancer before the lease is up. They did not respond; they turned the account over to a collection agency. I then requested interviews with executives at the collection agency, and the collection agency wouldn't say whether Nissan had forwarded all my communication including a letter that included my wife's death certificate and said I was not going to make any more payments and if Nissan had any questions it should contact my attorney. I provided my attorney's name and number. He was never contacted. I will never buy from Marhofer again. I will never buy another Nissan. More

Horrible Experience Hands down the biggest NIGHTMARE car buying experience of a lifetime which ended in a trip to the emergency room. TRUE STORY!!! Horrendous customer se Hands down the biggest NIGHTMARE car buying experience of a lifetime which ended in a trip to the emergency room. TRUE STORY!!! Horrendous customer service and ZERO accountability for mistakes that lead to a bad fall. Not in a MILLION years would I visit this dealership again. More