Rosen Hyundai of Kenosha

I had the best experience at this dealership. It started out with a warm welcome from David. He was very pleasant, knowledgeable and overall amazing. He was able to hook me up with a beautiful It started out with a warm welcome from David. He was very pleasant, knowledgeable and overall amazing. He was able to hook me up with a beautiful used vehicle that was within my budget. He took a lot of time going over everything with me. The dealership it self was very impressive as well. Everyone there was friendly. It was clean, had great music and a very comfortable waiting area complete with complimentary refreshments. The whole process of purchasing my car there was exceptional. I completed my paperwork with Jennifer who was great. She sure knew her stuff. If you are looking for a vehicle, I would highly recommend Rosen Hyundai! 5 STAR SERVICE! More

Awesome deal and great salesman Michael and his brother, Carlos were fantastic. These guys made our car buying experience great and no pressure on anything. Carlos were fantastic. These guys made our car buying experience great and no pressure on anything. More

I called this specific dealer I spoke to Carlos and told him my situation and he said come and I’m the best in the west. And he basically told me he could get it done. Don’t say things that you can’t terrib him my situation and he said come and I’m the best in the west. And he basically told me he could get it done. Don’t say things that you can’t terrible way to do auto sales. And also Carlos and Vito were the 2 that help me just terrible service and lies was told to me the customer. Never go there they can never get you done it’s a bait and switch. Jon S More

The purchase of my 2024 Palisade Night Edition went well right up to the point that their "purchase" of my 2022 Honda Ridgeline trade in that had a loan balance at Honda Finance was not paid and I had to ev right up to the point that their "purchase" of my 2022 Honda Ridgeline trade in that had a loan balance at Honda Finance was not paid and I had to eventually (after numerous attempts through sales and finance department) call their General Manager to find out why. It took several follow ups with Sales, Finance Manager and General Manager to finally be told they had an "office girl quit" so the payment was never made (pathetic excuse)? My transaction took place on May 8th and Rosen Hyundai of Kenosha did not send payment (supposedly per GM via a text message to me on June 5th) until June 3rd "via overnight check" but seriously and only after I complained. Never will do business here again! Buyers beware. Also when my paperwork was given to me the Finance Manager gave me paperwork from another customer (which violates customer confidentiality). I told my sales person this and never heard anything from the Finance Department to follow up or apologize. WOW, really sloppy business practices. Is there any wonder more and more people want to buy direct without dealerships? But to be honest I never had this negative experience with any Honda dealer. In hindsight it would have better to ask the dealership to buy my vehicle, cut me a check so I could pay off the loan balance before buying the new vehicle. More