Rosenthal Gaithersburg Mazda

Bought a used mazda protege from Rosenthal mazda 6 months ago. It was a great deal listed onthe internet, I have had no problems with it and its in perfect condition. The experience was very good, they ha ago. It was a great deal listed onthe internet, I have had no problems with it and its in perfect condition. The experience was very good, they had me in and out whitin two hours. The sales person asked to be rated on his performance and I them the whole place a 10! More

I have been taking my mazda cx7 to these people since i moved here two years ago. I had a really good mechanic back home and i was really worried that i wasnt going to find someplace that i caould trust. moved here two years ago. I had a really good mechanic back home and i was really worried that i wasnt going to find someplace that i caould trust. I was referred here by my neighbor and i am very pleased to have lucked out again. They do a good job and dont overcharge me. The staff is professional and honest in there work, they take there time and do the job right the first time. Rosenthal gaithersburg Mazda is definatley a good place for some good honest work. More

I have been taking my mazda cx7 to the professionals at Gaithersburg mazda since my job was relocated 4 years ago. I would not take my mazda cx7 to any other mechanic. There are always a lot of options wh Gaithersburg mazda since my job was relocated 4 years ago. I would not take my mazda cx7 to any other mechanic. There are always a lot of options when it comes to car repair but the service pros at Gaithersburg mazda are the best in Maryland and Virginia. They have a staff that actually care about their customers. More

gaithersburg mazda service department is a good place to take your mazda...the people there are easy to deal with and they don't try to sell you stuff you don't need...plus I get a free car wash everytime. take your mazda...the people there are easy to deal with and they don't try to sell you stuff you don't need...plus I get a free car wash everytime. The are not so busy so the mechanic does not have to rush. More

I enjoyed my experience at Gaithersburg Mazda when I was buying my new Mazda CX-9. I received from this dealership a price for the CX-9 that was one of the lowest. I also had my Toyota Camry appraised at C buying my new Mazda CX-9. I received from this dealership a price for the CX-9 that was one of the lowest. I also had my Toyota Camry appraised at Carmax and this dealer gave me slightly more for my car. I am satified with the deal that I received and also with the ease of doing business with them. From the time I arrived, to the time I completed my transaction, I was driving my new car in less than 2 hours. More

I have been coming to Gaithersburg Mazda to service my Mazda6 since I purchased it in 2005. They are very good at communicating in a way that even I could understand. My mazda now has 86,000 miles on it Mazda6 since I purchased it in 2005. They are very good at communicating in a way that even I could understand. My mazda now has 86,000 miles on it and I have not have to do anything major to it. All the maintenance work has been done at Gaithersburg Mazda and I am very happy with the condition of my car. I use my car for work and drive alot of miles. They even offered me tips on how to conserve on gas prices by making sure that my tires are inflated properly each time I came in for oil change. They don't even charge me for that. They also clean my car too. I am very happy with their service. More

I got a great deal on a Mazda Rx8 from this dealer. I shopped several Mazda dealers and I save almost $900 at this dealer. The transaction went smoothly and I would recommend this dealer.ji shopped several Mazda dealers and I save almost $900 at this dealer. The transaction went smoothly and I would recommend this dealer.ji More

First time visiting there for service, warranty repair. Not sure how to rate since my problem was (I think) simple yet it took 2 days to fix. My '04 MPV developed the dreaded engine misfire at about 43K mi Not sure how to rate since my problem was (I think) simple yet it took 2 days to fix. My '04 MPV developed the dreaded engine misfire at about 43K miles and at least to me it was pretty much clear what it was causing it - ignition coil. This seems to be quite common for the MPVs - humidity combined with poor design results in early faiure of these parts (based on some posts at mpvclub.com). They finally fixed it on the second day and all seems fine. Tina was quite corteous and efficient in taking my car in and arranging for a loaner from Enterprise. Why not rate perfect 5? Two reasons. I asked them to replace all spark plugs in case they indeed end-up working on the rear bank of coils/plugs (for the cost of parts of course). They did not do it, despite the fact that my pre-diagnosis turned out correct - they had to replace one of the rear coils and one plug. Why such a big deal on my part? Because to replace the rear spark plugs one needs to dismantle half the engine to gain access and it will be a hassle to do it my self after my warranty expires... True, the plugs are only about half thru their stated life now, but I'd rather pay $15 now and get another 50K miles piece of mind than do it myself later or pay $250 or so for Mazda to do it later... Second complaint - grease on my steering wheel cover. No big deal, but why leave dirty marks behind... The car runs good though so it seems that the important work was done well. More