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Ross Downing CDJR
Hammond, LA
28 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 28 reviews
December 16, 2025
Brought truck in for a rattle in front door. Within a hour they fixed the problem and had me back on the road. Great service dept. Within a hour they fixed the problem and had me back on the road. Great service dept. More
by danhourj
Verified CustomerEmployees Worked With
December 16, 2025
There was greasy hand prints all over the front of the jeep. There was grease on the door. jeep. There was grease on the door. More
by crushi1
Employees Worked With
December 16, 2025
EFFICIENT AND INFORMATIVE. TOOK CARE OF ALL MY NEEDS IN A TIMELY MANNER. EMPLOYEES WHERE COURTEOUS TOOK CARE OF ALL MY NEEDS IN A TIMELY MANNER. EMPLOYEES WHERE COURTEOUS More
by dbasse
Employees Worked With
December 16, 2025
Very easy to deal with and everyone was extremely nice-I never felt pressured-I felt like they were there to assist me with the best possible deal never felt pressured-I felt like they were there to assist me with the best possible deal More
by mparnham
December 16, 2025
Dealer delivered vehicle filthy. Brand new truck looked as though they went off roading in it before delivery. Dealer tried to nit honor the $500 military discount. I mentioned no le Brand new truck looked as though they went off roading in it before delivery. Dealer tried to nit honor the $500 military discount. I mentioned no less than 5 times I was AD Military, never once mentioned I needed a code. Once I brought it to their attention they basically said nothing they could do, even thought paperwork had not been signed. Very disappointed. They owned me a full tank of DEF, delived with less than half, when I brought it to their attention they out some in, but was not full. More
by husserb1
Employees Worked With
December 16, 2025
Very friendly , helpful prompt service and great communication. Nice waiting area with coffee provided. Thank you communication. Nice waiting area with coffee provided. Thank you More
by Jim_220
Employees Worked With
