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Route 128 Honda

Reading, MA

4.3
1,544 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,544 reviews

September 10, 2025

Purchased a new Honda CRV Hybrid Sport-L from Route 128 Honda. The overall experience was excellent especially our sale person Carter Young who was extremely professional, attentive, and helpful during th More

by rsafner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carter Young, Justin Rosado
Sep 11, 2025 -

Route 128 Honda responded

Hi, we are pleased to hear of your experience with us here at Route 128 Honda. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 16, 2025

Bravo to Alex, Juan, Nicole and Brandon, leader of a great service department! They pay Attention to details with safety 1st attitude! Thank you for of all the extra effort! Stephen LeBlanc More

by copyrights.sml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Aug 16, 2025 -

copyrights.sml responded

BRAVO!

Aug 17, 2025 -

Route 128 Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Route 128 Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2025

Juan in the service department was outstanding! ! I would give him 10 stars if it was allowed. I drove into the service center with a CarPlay issue essentially, I no longer had CarPlay. I was very c More

by carold007
Recommend Dealer
Yes
Employees Worked With
Juan Service Department
Jul 15, 2025 -

Route 128 Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

.Juan Moran at Honda 128 helped me in the service department. He was professional and managed to get everything done without me having to wait for a long time.I needed an inspection sticker for my More

by cetg1274
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Moran.
Jun 12, 2025 -

Route 128 Honda responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Route 128 Honda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 08, 2025

The service department is unorganized and poorly managed. They called me to tell me my part was received and to schedule the repair. When I got there it took then 20 minutes to figure out what needed to be r More

by Bel_Fallon
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Moran
Jun 15, 2025 -

Route 128 Honda responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (781) 757-5805 to share more details about your visit so we can make things right.

May 27, 2025

Great car buying experience. I worked with Sorena and Robbie to get a great deal on my trade and new car. They were both helpful and knowledgeable. More

by bendubois30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorena choum
May 29, 2025 -

Route 128 Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Route 128 Honda. If you have any further questions, please give us a call. We're always happy to help!

April 03, 2025

Bruno and Robbie were amazing to work with. They knew my needs and made it happen! No problem More

by Ldoherty49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Caetano and Robbie Harris
Apr 06, 2025 -

Route 128 Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Route 128 Honda. We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2025

I had a great experience at Rt128 this weekend. Both Robbie and Brett were excellent and I appreciate the time and care that they put into getting me a car and a deal I was happy with! More

by smuellers21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Harris, Brett Masterson
Apr 04, 2025 -

Route 128 Honda responded

Hi, thank you so much for your feedback about the Route 128 Honda! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 25, 2025

We were seen quickly when we arrived. Our sales person Brett Masterson was very helpful More

by janicemconlon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Masterson
Mar 29, 2025 -

Route 128 Honda responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Tural Bayramli and Chad Nelson were helpful and knowledgeable. Thank you for this awesome experience. You are our family to go dealership now! More

by Aveshsheikh88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tural Bayramli
Mar 28, 2025 -

Route 128 Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Route 128 Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

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