Route 44 Toyota

Reason for Visit: Sales

I recommend this dealer: No

My Review of Route 44 Toyota:
In my opinion, there is nothing to recommend about this dealership. However,

1) It still has an unsatisfactory rating with the Better Business Bureau.

2) There is a discrimination lawsuit filed through the Massachusetts Commission Against Discrimination (MCAD)--the first I have have of them--pending against this company. It sounds like it has merit! Watch the clown-weasel settle...

3) Mangement is obviously ineffectual, consequently standards displayed are clearly lacking. Their prices are high.

a. You could be better served to travel to Providence for your shopping instead, for the overall experience; or

b. Maybe you would prefer to take in a show at the War Memorial Opera House?

Just heed the signs that Route 44 is terrific for getting anyplace else!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Route 44 Toyota:
There is an oft quoted addage which preaches "If it sounds to good to be true, then it probably is". My recent experience at Route 44 Toyota in Raynham, MA however, has refuted that typically sage advice.
Though I am quite pleased with the 2008 Tundra that I ultimately drove home and am completely satisfied with the value that I recieved for my dollar, it was the people, and the way in which I was treatd by them that has left the biggest impression with me. From the moment I walked through the door I was made to feel completely at ease and at no time did I feel pushed, or pressured to buy. The entire sales staff and Joel Dilillo in particular was proffessional, friendly and knowledgable and took a genuine interest in meeting my needs while understanding and accepting my limits. The finance process was equally pleasant(as pleasant as borrowing something can be anyway)as well as remarkably quick.
In short, while I had been expecting quality vehicles, I was blown away at the quality of service.
Mike B.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Route 44 Toyota:
As an older woman on a fixed budget i found the prices to competitive to other dealerships i had been to. Once on site my salesman Joel brought up the a corolla and a camry for me. After finding my needs and budget worked better with the corolla, it was a breeze. All my registration issues were taken care of by Joel and the manager Ron made my monthly payments affordable. Would recomend anyone interested in a Toyota to the guys at Route 44.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Route 44 Toyota:
I recently purchased my second Toyota from Rt. 44 Toyota. I was blown away by my first experience there was no doubt in my mind that i wouldnt return for my second. It was as painless as it had been 14 months previous. They found the vehicle that fit my needs and made it easy to buy a car. I was in and out in a matter of a few hours with all the paperwork completed and my new camry cleaned and waxed. I dont see how anyone could be unsatisfied with the care and service i received, and i consider myself a difficult customer. Thanks again Rt. 44 Toyota, when im ready for another change, i know where ill go!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Route 44 Toyota:
I recently bought a toyota tacoma and I was so please with my purchase and the sales force was great. They explained everything to me about the vehichle and the purchase. I had bought another vehichle from another dealership about 3 yrs before and felt very pressured. I felt no pressure to buy I actually enjoyed my experience.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Route 44 Toyota:
In reading over the other reviews, it sounds like I've had a similar experience. I was looking to price cars, and was pushed into buying that day. They took almost 2 months to register my car. When I first approached them about this, I was told that my car had absolutely been registered and I should call the DMV back, because the DMV had made a mistake. I had to talk to 3 people before that issue was resolved. I have owned the car for less than a year, and it has broken down without warning on three separate occasions. Each time, they told me the issues were not covered under the extended warranty that I bought. The first time the car broke down (10 days after my purchase), I was told that I was going to have to pay more than $500 to fix it. I had to argue with both service and sales to have it fixed at no charge. When I went to the dealership to pick it up, my salesman told me how he'd been in prison for assault. Twice now, they have promised to get me into a new car because they agree that it is awful that they sold me a car that is so unreliable. However, when I've gone back to the dealership, each time I had to wait around for an hour or more to be told they can't do anything for me (unless I wanted to accept a payment that is double my current payment). The last time I was in, they promised me they would get my payment down to one I could make. In the end, they still offered me the payment of twice what I am currently paying. I was told by the sales manager that he could put me in a used car, but according to him I would only have the same problems that I'm having now. He pretty much admitted with that statement that this dealership puts people into faulty cars, and then won't take any responsibility for the issues. I wrote a formal complaint that has not so much as been acknowledged, and now I can't get the person on the phone who should be handling my complaint.

Bad business all around. I would not recommend this dealership to anyone!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Route 44 Toyota:
I was in the process of purchasing a car when informed that it had already been sold. Extremely poor business deal.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Route 44 Toyota:
This company has an unsatisfactory rating with the Better Business Bureau. It could be the recipient of excessive, unjust complaints? Or maybe it has earned its reputation.

During our experience there, we listened to comments from at least three of their managers. Even things that they were saying to other people made me just want to leave. We were embarrassed. They should have known better.

The facility was depressing. It was not comfortable. They needed an interior decorator--or something.

I suggest that you simply steer clear.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Route 44 Toyota:
I would only recommend this dealer because of the price that we got. No one else could tough it.
Overall, the process was very long and drawn out. They tried forcing my wife and I to test drive, even though we told them that we had already been on a test drive at another dealer. We had to stand up and start walking out before they finally agreed to give us a price on the Toyota.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Route 44 Toyota:
I had a very pleasurable experience at route 44 toyota and I did recommend them to many friends and family. I understand that the sales team because being in a commissioned base job myself, I understand they live off of what they sell. Although the process was a little longer than I thought it would be, I left very happy.

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