Route 44 Toyota

Service Department swindle. My pre-paid (“free”) extended maintenance service cost me $127. Quite a scam. Got it partially reduced & they blamed it on a computer glitch after a 20 minute runaround. Not to me maintenance service cost me $127. Quite a scam. Got it partially reduced & they blamed it on a computer glitch after a 20 minute runaround. Not to mention they did not address a warning light I mentioned as a safety concern. Went there for a 4 pm appt and they pushed me out the door at 5. Went back 10 minutes later and doors locked & no one home. Felt like a classic bait & switch to me. More

Stay clear of route 44 Toyota Raynham and its Stay clear of route 44 Toyota Raynham and its employees Dan Campbell, John Pina, Tim Bruno Do not purchase or lease a vehicle through route 44 Stay clear of route 44 Toyota Raynham and its employees Dan Campbell, John Pina, Tim Bruno Do not purchase or lease a vehicle through route 44 Toyota in Raynham. The dealership is the most fraudulent, deceiving, and unprofessional company around. I was looking to lease a new Toyota Tacoma and turn in my lease that was expiring also a Toyota Tacoma. I went to one dealership that tried to role my over milage, wear and tear, disposition fee, and remaining three payments into the new lease monthly payment. I ended up walking away from that dealership and made the drive to route 44 Toyota where I originally leased the truck. The salesman, Dan Campbell at route 44 helped me when I first arrived. Before looking at any of the trucks I informed him that my current lease was over mileage. I told him I didn’t want any of the other fees to be rolled into the new lease, I wanted Toyota take care of them for me. If that couldn’t be done I said I was just going to buy out my current lease. He said that he can see what can be done. When we sat down and came to a deal on the new lease he informed me that Toyota was taking the old lease and mentioned nothing about turning in the lease to CULA the leasing company. I made a down payment of 1500 with 550 of that going to the first monthly payment. When It came to signing papers my wife signed them while I looked after our two young children on the dealership floor. After signing papers the finance manager came out with a receipt for the first months payment that my wife also made. I questioned them on that because it was already agreed upon that I made that payment. I asked for a refund which he answer that the protection plan that we purchased for $8 would now be $16 because they were using that money to lower the payment for it and not as the first payment in reality. I did not want to be there any longer so agreed on it because the paper work would have to be done over and I had two fussy children. A month later my wife was going through her bank statement and noticed that we were charged the monthly payment for the old lease, which was no longer in our possession. We contacted CULA and was told that we were still responsible for all fees and payments on the old lease because it was being turned into the leasing company by Toyota. All fees would total over $4500 dollars(3 months left on lease, wear and tear, disposition fee, and over milage). They told us that if we didn’t make the 3 remaining monthly payment the truck would be repossessed from the Toyota dealerships lot. We first contacted the salesman dan Campbell through text message to find out what was going on. He was surprised that we were being charged. He then had us deal with general sales manager John Pina. my wife dealt with him. She told me that he was no help and the most unprofessional person she has ever had to deal with. My wife works in the business sector and is constantly dealing with customers so this says a lot about John. She told me that he was yelling at her and said that I was lying to her and did the deal just because I wanted the new truck. We later talked to VP and general manager Tim Bruno who was zero help with the situation telling my wife that this was the deal I agreed on. Basically all parties were just looking out for one another absolutely no customer loyalty. Due to all of this I went over the contract to figure out why there was no consumer protection for this situation. They basically took the lease said they were going to take care of it, realized they weren’t going to make any money so turned it over to the leasing company and put an over$4500 dollar bill on our heads during a pandemic and with two young kids. We never signed anything giving them permission to turn it over to the leasing company even though it says in the contract that we should have filled out a turn in receipt upon turning over the car. The icing on the cake is that we are now just realizing that we were charged over a thousand dollars of the actual sticker price. The pricing throughout the contract isn’t consistent. This is now going on over three months of worrying about the situation. Constantly talking with CULA and the bank to try to figure out a resolution, which is now affecting our credit. This has added to the stress of what is going on with the pandemic and both of us working. This is how a multimillion dollar company treats a loyal customer and a hard working family by conducting fraudulent and deceptive car deals. More

These guys are amazing!Super patient, helpful, no These guys are amazing! Super patient, helpful, no pressure- Highly recommend ! I left without finding my car and received a follow up from the sal These guys are amazing! Super patient, helpful, no pressure- Highly recommend ! I left without finding my car and received a follow up from the sales rep + management reassuring me they will keep an eye on what I am looking for. Seriously, I’ve been to other dealerships where they don’t want to sell cars- these guys are LEFIT More

I was expecting about a $35 charge for an oil change on my little Scion. Route 44 charged $85. While I was there I asked them to change my air filter. Are you ready for this? They charged me $71. Then they my little Scion. Route 44 charged $85. While I was there I asked them to change my air filter. Are you ready for this? They charged me $71. Then they charge me $40 for my wiper blades. STAY AWAY! More

I am a 62 year old man working 10 hours a day and list my car and needed a new one and found a car online and called route 44 Toyota and got a price and online sales man emailed me the car description and t car and needed a new one and found a car online and called route 44 Toyota and got a price and online sales man emailed me the car description and total price. I drive 30 minutes after work at 6:10 pm to go see the car and when I got there and chose the car and when I was about finish the purchase a sales manager by the name of A.B. Granillo came and said the price I was given is not correct and wanted to raise the price. This should not be allowed by the owners. Taking advantage of The consumer should not be allowed. I will continue to report this act to GOV agencies and all media to make sure this doesn’t happen to others. More

High pressure and unprofessional I recently had an accident and was looking at options to replace my truck in case it was determined to be a total loss. I made it very clear that I wa I recently had an accident and was looking at options to replace my truck in case it was determined to be a total loss. I made it very clear that I was not looking to purchase immediately, but was looking at all options. I do a lot of towing and camping. I was only trying to get vehicle information and rough monthly payments for comparison. 1 young man (new employee) was understanding and tried to do his best to listen. He was assisted by another sales person. I found the 2nd person to be very pushy and did not listen to what we were looking to accomplish. He did not treat us professionally in any fashion. The 2nd sales person kept talking down to the young man and would never give us a straight answer. He kept adding pressure to purchase. When I informed him of our feeling of pressure, he brushed it off. I then said we were done and he stated we were done before we started. I will never recommend this facility to anyone for any reason. More