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Route 9 Nissan

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
266 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
Contact Dealership

273 Turnpike Road

Westborough, MA

01581

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Showing 267 reviews

March 15, 2026

This is the second vehicle we have purchased from Route 9 Nissan. We first met Calvin when I brought my daughter in to buy her first new car. Calvin was patient and helped her to purchase the car that was More

by Kmsgasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 12, 2026

Stress-free buying process (with financing). Excellent staff, great products, and amazing financing. Haven't bought a car in ten years, and this was a pleasure. More

by johnfdelorey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Route 9 Nissan responded

Thank you so much for the positive feedback! Our goal is to make the car buying process as stress-free as possible, and we are thrilled to hear that we were able to make your experience a pleasure. Our team works hard to provide excellent products and customer service, and we are glad you were able to take advantage of our amazing financing options. We appreciate your support and look forward to seeing you again in the future!

March 11, 2026

Service provide during the process was very good. Excess my expectations. All the personnel involved worked on the best way possible More

by ivanrm77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Route 9 Nissan responded

Thank you for the great review! We're thrilled to hear that our service exceeded your expectations and that our team went above and beyond to provide the best experience possible. We truly appreciate your business and look forward to serving you in the future!

March 08, 2026

Good service. they are genuine and did not recommend anything which is unnecessary!, I am planning to come back again! More

by anandhs.99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Route 9 Nissan responded

Thank you so much for your review! We always strive to provide genuine recommendations and are thrilled to hear that you had a great experience with our services. We can't wait to welcome you back again soon!

March 07, 2026

Special Thanks to your Manager for getting my work done as Good Will. Top Notch! It is Service like this that makes me committed to Nissan. More

by BRADSHAW.TIM508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Route 9 Nissan responded

"Thank you for your kind words! Our team takes pride in providing excellent service, and we're glad our manager went above and beyond for you. We appreciate your loyalty to Nissan. See you again soon!"

March 06, 2026

Route 9 Nissan continually provides excellent service in a welcoming environment. The staff are always friendly and willing to help, especially Calvin. More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We take pride in providing top-notch service in a friendly environment. It's great to hear that Calvin made a positive impact during your visit. We hope to see you again soon at Route 9 Nissan!

March 05, 2026

ROUTE 9 Nissan has been a good dealer to work with since purchasing the used car. More

by phil.grass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Route 9 Nissan responded

Thank you for your positive review! We thrive on providing excellent customer service and are so glad to know you had a great experience purchasing your used car with us. We appreciate your business and look forward to serving you again in the future.

March 03, 2026

Somewhat disappointed that I was told my car would be ready for pickup on Monday and today I heard it won’t be until Thursday More

by jcasey6663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Route 9 Nissan responded

We apologize for any inconvenience caused by the delay. Our goal is to provide a timely and quality service. We will work to ensure your car is ready for pickup on Thursday. Thank you for your understanding.

February 27, 2026

They were flexible with my appt times and finished the work quickly. They also kept me informed of the work required. More

by bethanymcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2026 -

Route 9 Nissan responded

"Thank you for your positive feedback! We strive to provide top-notch service and it's great to hear that we exceeded your expectations with our flexibility, efficiency, and communication. Thank you for choosing us!"

February 26, 2026

Good service and very nice attention. I need to wait to look at service post seale More

by ivanrm77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2026 -

Route 9 Nissan responded

Thank you for your kind words about our service and attention! We're committed to providing top-notch care for our customers. We hope you have a great experience with our post-sale service as well.

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