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Route 9 Nissan - Service Center

Westborough, MA

4.7
84 Reviews

84 Reviews of Route 9 Nissan - Service Center

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June 13, 2025

Was pleasant. Was quick. Very informal of what was wrong. Helped me to be able to afford repair after only owning car 5 months and not expecting a large repair bil More

by TSIERRA3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Great service - very upfront of our costs and what was wrong with the vehicle. Car is ready when they did it it would be. More

by JOHNGOLDEN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We're looking forward to your next visit with us!

June 09, 2025

My experience was great. The service dept. and Kevin was very helpful with everything. Very knowledgeable with all the products and services. will definitely recommend More

by ADAVIS5337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! We look forward to your next visit! Take care!

June 09, 2025

Elvis and Calvin were great! Very focused on ensuring a world class delivery experience. They took the feedback and worked through every nuance to our satisfaction. More

by ericallenbernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin
Jun 12, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Route 9 Nissan

June 06, 2025

Service department was excellent from making appointment to finish. Friendly and polite. Pretty prompt and efficient More

by DEBR5140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jun 11, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Poor service , not sure why ask $1300 for a simple thing where I did that fix from out side at almost half price . I had to pay for diagnostic $215 when I already knew the issue by scanning with my own scan More

by MD.HAQUE646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Route 9 Nissan responded

Here at Route 9 Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (508) 960-6605 to discuss ways we can better serve you in the future. thank you for taking the time to leave us feedback about your experience with us.

May 30, 2025

Easy to book appointment online and over phone as well. Kevin provided all information's about the service and offered a replacement vehicle until the service gets completed. Servicing here been a smooth p More

by PRASADVLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2025

Good service and very professionalthey! I Highly ghly recommend Nissan Route 9 they are the best! More

by mayllar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : An employee that speaks Spanish. He is the best!!!!
Jun 05, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

Kevin handled my initial visit to diagnose the problem and the follow-up appt. for service/repair very efficiently. It was helpful to arrange the appt. via text. And the loaner vehicle was available as More

by eaglesjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Plati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2025

Love doing business w the westborough route 9 Nissan. Always pleasant. Service from beginning to end is superb!!! More

by yildthang84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Route 9 Nissan responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

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