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Route 9 Nissan - Service Center

Westborough, MA

4.7
60 Reviews
Call Service Center (508) 960-6605

60 Reviews of Route 9 Nissan - Service Center

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March 07, 2025

Great customer service and thorough inspection of all systems and equipment. No long wait time. More

by alonchito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Route 9 Nissan responded

Alonchito, thank you for the high star rating! Alonchito, we're glad you had such a wonderful experience with us! Thank you again for the great review!

March 06, 2025

I have been servicing my Nissan - first it was my Altima, now my Rogue. Service - Always the best!! More

by NOEL_FERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Terrible dealership, There were several things that happened there that I didn't like. Attn More

by wesley97moacir
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

March 01, 2025

Was not happy with the service person double talking me. Day one he said my backup sensor fell in and lens was cracked. Next day sensor was missing. Service report said they removed cracked bracket and th More

by NLAUZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure Luis
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Mar 07, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

March 01, 2025

Service was good, great experience and communication was great. Kevin has good knowledge and keeps customers updated on the progress. More

by ambrose.nikale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

I'm always pleased with the service I receive at Rt 9 Nissan. Quick turnaround time, fair prices, good communication. More

by JENCELATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Route 9 Nissan responded

Jencelata, thank you so much for your high rating! Hello Jencelata, thank you; we appreciate your feedback! Thank you again for leaving us this response!

February 25, 2025

this dealership is good when you are trying to purchase a new car. I got the best deal on my NISSAN sentra 2024 in all New England area. More

by Kaushik.Bhanja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Plati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Route 9 Nissan responded

Hi, thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 20, 2025

I'm very pleased with the Rogue I bought from this dealership and the service is always outstanding. Kevin goes out of his way to be helpful. More

by WRIGHTOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2025

From sales to service top notch. Anyone I have encountered in the service department couldn’t have been nicer! More

by donnarutig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Man at service desk
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Feb 17, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 10, 2025

My husband and I have purchased many Nissan vehicles over the years and have been very pleased with all of them. More

by cindy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Route 9 Nissan responded

Cindy, we are so pleased you enjoyed your visit to Route 9 Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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