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Route 9 Nissan - Service Center

Westborough, MA

4.7
74 Reviews

74 Reviews of Route 9 Nissan - Service Center

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March 17, 2025

Great experience, Great work, very thorough and clean repairs. Dave and the service team at Route 9 Nissan make the process easy. More

by LRUIZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis, Dave
Mar 18, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

Kevin is the man! ! He’s incredibly helpful and a pleasure to work with. He always remembers me and ensures I’m in and out of the shop quickly. As a small business owne More

by joe@thebonesauce.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

March 12, 2025

I did an overnight drop off, and it was a very smooth and easy process! The text updates were helpful and getting my car at the end of the day was very easy More

by RMirabile
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Route 9 Nissan

March 08, 2025

This is my second service with my Rogue. Luis was very friendly and knowledgeable over the phone and welcoming when I arrived. The wait time expectation was given, and I was pleasantly surpr More

by irish7663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Route 9 Nissan responded

Hi Irish7663, thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations!

March 07, 2025

Great customer service and thorough inspection of all systems and equipment. No long wait time. More

by alonchito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Route 9 Nissan responded

Alonchito, thank you for the high star rating! Alonchito, we're glad you had such a wonderful experience with us! Thank you again for the great review!

March 06, 2025

I have been servicing my Nissan - first it was my Altima, now my Rogue. Service - Always the best!! More

by NOEL_FERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Terrible dealership, There were several things that happened there that I didn't like. Attn More

by wesley97moacir
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

March 01, 2025

Was not happy with the service person double talking me. Day one he said my backup sensor fell in and lens was cracked. Next day sensor was missing. Service report said they removed cracked bracket and th More

by NLAUZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure Luis
Mar 07, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

March 01, 2025

Service was good, great experience and communication was great. Kevin has good knowledge and keeps customers updated on the progress. More

by ambrose.nikale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

I'm always pleased with the service I receive at Rt 9 Nissan. Quick turnaround time, fair prices, good communication. More

by JENCELATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Route 9 Nissan responded

Jencelata, thank you so much for your high rating! Hello Jencelata, thank you; we appreciate your feedback! Thank you again for leaving us this response!

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