Royal Buick GMC

I dread going through the car buying process but I must say, the team was amazing, from start to finish. Mr. Tyrone, Ben and Dustin were all amazing and very patient. I was surprisingly calm but anxious/ne say, the team was amazing, from start to finish. Mr. Tyrone, Ben and Dustin were all amazing and very patient. I was surprisingly calm but anxious/nervous and Ben was kind enough to engage in casual conversation while I waited. The wait time wasn’t even long but it was worth the wait. Their team even reached out to me the day after to offer any assistance. Definitely will send referrals their way. Thanks again Mr. Tyrone, Ben and Mr. Dustin. More

From start to finish was seamless. Our Sales person Thomas was amazing and finance with Dustin was so quick and easy. Best vehicle buy experience we have had. So good we bought two wit Our Sales person Thomas was amazing and finance with Dustin was so quick and easy. Best vehicle buy experience we have had. So good we bought two within 3 days. More

I dread having to deal with car dealers, but this experience was easy and straight forward. I recommend them for your next GMC or Buick. experience was easy and straight forward. I recommend them for your next GMC or Buick. More

Easiest purchase I’ve had. No fluff, no xx. Refreshing change of experience for a process that is usually frustrating and full of hidden fees. Ask for Caleb 👍 No fluff, no xx. Refreshing change of experience for a process that is usually frustrating and full of hidden fees. Ask for Caleb 👍 More

I had an outstanding experience at Royal Buick GMC, thanks to the exceptional service from Dustin Thomisee (F&I Consultant) and Destin Cole (Sales Representative). From start to finish, both of them ma thanks to the exceptional service from Dustin Thomisee (F&I Consultant) and Destin Cole (Sales Representative). From start to finish, both of them made the entire process smooth, transparent, and stress-free. Destin Cole was knowledgeable, patient, and genuinely focused on helping me find the right vehicle. He answered every question clearly, took the time to walk me through all the features, and never once made me feel pressured. His professionalism and friendliness made the experience enjoyable. Once we moved to the financing stage, Dustin Thomisee made everything incredibly easy. He explained all the options in a straightforward way, made sure I understood every detail, and handled the paperwork efficiently. Dustin is personable, honest, and truly excellent at what he does. Royal Buick GMC is lucky to have both of these guys on their team. If you’re in the market for a vehicle, I highly recommend working with Destin and Dustin — you’ll get top-notch service from people who clearly care about their customers. More

Awesome job by the sales team. Jerry All did everything he could to make this deal work. He went above and beyond to make it work, which made me feel like I got the best deal possi Jerry All did everything he could to make this deal work. He went above and beyond to make it work, which made me feel like I got the best deal possible. Once in the finance office, Dustin took his time and explained everything. Never felt rushed or pressured. More

The service department is the awful probably the worst I have experienced. Responsiveness was nonexistent. I had to physically come to have an update on when my parts would be in. Also, I explained I had an have experienced. Responsiveness was nonexistent. I had to physically come to have an update on when my parts would be in. Also, I explained I had an issue with the antenna reception on the radio stations and it's happened all of a sudden. They changed my entire radio which didn't fix the issue and when I let them know they said it was fixed for what I brought it in for and the best part is it must be the radio station LOL now I have 3 other cars where the station is perfect but Aidan said it was nothing they could do and to take it somewhere else. As a business owner I don't say this lightly but the customer service was beyond poor for a 120k suv More

Great communication, for a first time car buyer I highly recommend you ask for Kobe. recommend you ask for Kobe. More

I had a great experience from the time that I entered the parking lot. Salesman Kolby Bates was very friendly and knowledgeable about the car I was originally interested in. The test drive was great and did parking lot. Salesman Kolby Bates was very friendly and knowledgeable about the car I was originally interested in. The test drive was great and did not feel rushed. I decided to go with a car that was within my budget. The Sales Manager was able to work with me to make sure I left with the vehicle. . So overall, my experience was great in spite of the heavy rain, I was able to sit in the car, make some decision's and worked a deal. More

Extremely pleased with our recent purchase. Our salesman, Jason, was knowledgeable, professional, patient and went out of his way to help us with this purchase. We appreciate what he and the re Our salesman, Jason, was knowledgeable, professional, patient and went out of his way to help us with this purchase. We appreciate what he and the rest of the team did for us. More