
Royal Buick GMC
Baton Rouge, LA
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188 Reviews of Royal Buick GMC
I had a service issue that was handled by service writer Keith Veal. I can’t say enough about how he took care of my issues and kept me informed of progress. I don’t look forward to another service issue Keith Veal. I can’t say enough about how he took care of my issues and kept me informed of progress. I don’t look forward to another service issue but he would certainly be my first call. He gets 5 stars from me More
I was completely satisfied with the service i received there our Salesman mason was outstanding if any one is looking for exceptional quality and service go see him there our Salesman mason was outstanding if any one is looking for exceptional quality and service go see him More
Need a vehicle? I highly recommend Royal Buick and their staff...specifically Karl Shuman! Their desire for customer satisfaction is first and foremost! Karl and the whole team went over and above to make s staff...specifically Karl Shuman! Their desire for customer satisfaction is first and foremost! Karl and the whole team went over and above to make sure I was treated fairly. He was so personable yet professional. This was by far the best car buying experience EVER for me! Karl Shuman More
Very pleasant experience with Royal. Andrew helped with knowledge about what I wanted and not selling me something I didn’t need, just for numbers. I truly appreciate all the work Andrew did and will recom knowledge about what I wanted and not selling me something I didn’t need, just for numbers. I truly appreciate all the work Andrew did and will recommend him and Royal to my friends looking to buy. More
Quentin Chapman was very pleasant and so very knowledgeable. He was able to answer and demonstrate every question we had. We’ve never had a salesman of his caliber. He made the experience worthwh knowledgeable. He was able to answer and demonstrate every question we had. We’ve never had a salesman of his caliber. He made the experience worthwhile. He was also training a new guy, sharing relevant info with him also. Both were very helpful and easy to work with. Great teamwork! More
Just bought a Duramax Diesel from Royal Buick GMC. Mason was our sales guy and he was wonderful. He went above and beyond to make sure we got everything we wanted in the truck. Thanks Mason for everything. was our sales guy and he was wonderful. He went above and beyond to make sure we got everything we wanted in the truck. Thanks Mason for everything. More
Just bought my second GMC truck from Royal. Great service as expected. Quentin Chapman went above and beyond throughout the deal. Even offered to come in on his day off to deliver the truck. I’ll see you on as expected. Quentin Chapman went above and beyond throughout the deal. Even offered to come in on his day off to deliver the truck. I’ll see you on the next one! More
Had a great experience with Royal. Bought a used vehicle and Jessika and Shawn were polite and easy to work with! We kept them past closing on a Saturday night and nobody complained. Thaks again! and Jessika and Shawn were polite and easy to work with! We kept them past closing on a Saturday night and nobody complained. Thaks again! More