39 Reviews of Royal Moore Mazda - Service Center
All went well. Very nice waiting area. Did my oil change without pressure to spend more on anything else. Very nice waiting area. Did my oil change without pressure to spend more on anything else. More
Beautiful new service center. Great customer service. Mechanic is very knowledgeable. Showed video of my car and explained what needed to be done and why. Great customer service. Mechanic is very knowledgeable. Showed video of my car and explained what needed to be done and why. More
I'm sure I already filled one of these out. I was met by a service advisor as soon as I pulled up. She already knew who I was. The whole process was very easy and the technician sent me video o I was met by a service advisor as soon as I pulled up. She already knew who I was. The whole process was very easy and the technician sent me video of what he found. Very impressed. More
Everything was done that I asked for except a tire rotation for which I was probably billed for. I understand RM kept the best tires on the back, but this would be the 2nd time the rotation was not do rotation for which I was probably billed for. I understand RM kept the best tires on the back, but this would be the 2nd time the rotation was not done and there is uneven tire wear on the front tires. The advisor offered to put on the rack and do it at time of pick up. I did not have the time to wait unfortunately. Not really upset, but a little disappointed.. More
The best in town! I’m very happy with the service provided and how quick they got it done I’m very happy with the service provided and how quick they got it done More
Excellent and fast service, convenient appointment system. I had an email offer which I forgot to mention while making the appointment, but they still honored when I presented the email on my phone. S system. I had an email offer which I forgot to mention while making the appointment, but they still honored when I presented the email on my phone. Super satisfied. More
Great service! I waited in the customer service area & it was clean & welcoming. The wait for my car was about an hour & a very reasonable amount of time. I waited in the customer service area & it was clean & welcoming. The wait for my car was about an hour & a very reasonable amount of time. More