Royal Moore Mazda - Service Center

Repairs were completed to my new vehicle, longer than I had expected, but complete with no issues since repairs. Consider asking customers what detail level communication they like: technical, non-technica had expected, but complete with no issues since repairs. Consider asking customers what detail level communication they like: technical, non-technical, frequent, infrequent. This helps people feel more aware of what is being addressed to fix the issues. More

They fixed my car under warranty, and now it doesn't leak oil, which is great. oil, which is great. More

Payton was excellent & liked the videos; they helped explain future service requirements. I have already scheduled them. explain future service requirements. I have already scheduled them. More

Receptionist was very courteous. Service was quick and efficient. Thanks very much for the good teamwork !! Service was quick and efficient. Thanks very much for the good teamwork !! More

Very friendly and professional and I like how they take the videos to show the status the videos to show the status More

Oil Change. 10AM Appt/ Took about !:45 hour. Really? Makes me wonder what time frame would take a 3 PM appt. 10AM Appt/ Took about !:45 hour. Really? Makes me wonder what time frame would take a 3 PM appt. More

Payton did a good job of keeping me up to date on what was happening with my car. All personnel are friendly and welcoming to me. Keep up the good work!!! was happening with my car. All personnel are friendly and welcoming to me. Keep up the good work!!! More

I just had several back surgery not even a month ago and she got me in fast so I didn't have to wait long then they parked my car by the door so I didn't have to walk far she got me in fast so I didn't have to wait long then they parked my car by the door so I didn't have to walk far More

No additional cost incurred and the car was completed in the projected time. A plus in my book the projected time. A plus in my book More