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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
358 Reviews

358 Reviews of Royal Moore Subaru Nissan - Service Center

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May 28, 2015

Service Dept. What a great service dept. We made an appointment 10 days ago for the 27th at 10;00 am to have our Nissan looked at for a Power Steering Problem, I ca More

by carol101343
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Darell & Creg Service Mfg.
Jun 11, 2015 -

Royal Moore Subaru responded

Mr Kresal, We are terribly sorry for your experience yesterday at our dealership. We completely failed in keeping you informed of the status of your vehicle and understand that your experience could have been avoided simply with a phone call earlier in the day. We understand that our staffing issues should not be your problem and it is unfortunate that you were inconvenienced and upset with our internal issues. We do thank you for allowing us to pick up your vehicle and provide you with a complimentary rental vehicle while we investigate the steering concerns with your vehicle. Thank you for giving us another opportunity to earn your trust and business. Royal Moore Nissan Customer Service Team.

April 28, 2015

Oil Change I was in and out in less than 30 minutes. Since it was a Saturday I had many things to do. It wa sgood to be on my way. More

by snoopy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kang
May 05, 2015 -

Royal Moore Subaru responded

We're happy to hear our team was able to address your service needs in a timely manner! That is what we strive for! Please let us know if there is anything else we can do for you.

April 22, 2015

very positve as has been the case for the last 15 years Was dubious about the new no appointment/just drive is service but they were as good as their word and had the car done in good time. More

by jawelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall the name - person on the desk behind Darrell
May 05, 2015 -

Royal Moore Subaru responded

That's what we like to hear! We work hard to ensure a great experience for our customers and we're glad to know that was the case for you. We hope to see you again!

April 01, 2015

Dealerships my last resort for 45 years until yesterday I felt significant, my requests were important and my car was completed on time and looked/ran well. The price was competitive with the additional co More

by Snocat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Sexton
May 05, 2015 -

Royal Moore Subaru responded

You are very welcome, Steve! Our team works really hard to ensure complete happiness and satisfaction for each and every one of our customers. We are thrilled that our hard work paid off and gave you a new perspective on having a dealership service your vehicle. Thank you for your kind words and we hope to see you again!

March 21, 2015

service work Left my 2013 Nissan Altima for service the night before. It was ready before noon the next day. Everything done right. Multi point inspection done. More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Turner
March 01, 2015

Great Service Department I've been coming back to Royal Moore for a few years now to get my car serviced. It's a bit of a drive but the service I receive is well worth it and More

by Ncasteel
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Sexton
May 04, 2012

I appreciate the great service and I will definitely be coming back for any type of service on my car. Thank you again for everything! More

by jinlee456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
May 14, 2011

Took in my 350Z for an oil change and diagnostic as I was hearing some strange sounds from the transmission and rear shocks. They found the problem, informed me of the issues - and that it was all under warr More

by cr4zyg047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Domes
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