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Royal Nissan
Baton Rouge, LA
151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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151 Reviews of Royal Nissan
July 11, 2023
Purchased a 2023 Pathfinder! Day 1 and I Love it! Alan Landry, Steven Small and Chris Conrad made the experience pleasant, hassle free and fair. Ready to ride! Day 1 and I Love it! Alan Landry, Steven Small and Chris Conrad made the experience pleasant, hassle free and fair. Ready to ride! More
by lsu40
Employees Worked With
Alan Landry, Steven Small and Chris Conrad
Helpful May 19, 2023
recently bought a 2023 kicker (love it ). my salesman was sam penton. he was very knowledgeable and explained all the features . the thing i like the most was he was not a fake pushy salesman my salesman was sam penton. he was very knowledgeable and explained all the features . the thing i like the most was he was not a fake pushy salesman , very genuine and listened to my wants and needs . next chris conrad in finance . again so knowledgeable ! I went in with preapproved letter from my credit union and he beat their rate ! he explained the extended warranty in simple easy to understand terms . lastly i was very pleased with the offer for my trade in . highly recommend royal nissan and the 2 above employees . extremely satisfied with my experience!! More
by freeblue42
Employees Worked With
samuel penton, christopher conrad
March 13, 2023
A few days ago, I purchased a certified previously owned Nissan Rogue. Before I contacted the dealership in person, I did extensive research on the vehicle, what it should cost and the expected trade in val Nissan Rogue. Before I contacted the dealership in person, I did extensive research on the vehicle, what it should cost and the expected trade in value of my vehicle. Once I located the vehicle I was seriously interested in, I contacted the dealership online and went to Royal Nissan the next day. Sales Consultant Sam Penton was very friendly and knowledgeable and helpful. He had my vehicle appraised and came back with the exact number I had researched online that it should be worth. He, together with Finance Manager Chris Conrad were very professional in closing the deal and I was satisfied and I believe they were also. I must say, this was my first encounter with Royal Nissan but it won’t be my last. The customer service attitude of the all the staff I encountered were very accommodating and friendly. Good job, Royal Nissan! More
by Jmat
Employees Worked With
Sam Penton, Chris Conrad
March 01, 2023
They refused to exchange a battery that was under warranty stating the vehicle must be present. They charge you installation fee$49.97 and half the cost of the battery while it's under warranty.(Bas warranty stating the vehicle must be present. They charge you installation fee$49.97 and half the cost of the battery while it's under warranty.(Basically buying another battery!) Parts manager was no help, I asked for documentation of the policy, he had none, also no rational explanation for why I need to bring a vehicle that does not start to the dealership to have the battery replace,he did not test battery either. I guess I have to pay a tow truck to bring it there. More
by lrile1p
Employees Worked With
Brad parts department manger
January 09, 2023
Regan Stowers was awesome. She communicated with me about the status of my vehicle and she was kind and professional. I have serviced my car there for 9 years. The whole team i She communicated with me about the status of my vehicle and she was kind and professional. I have serviced my car there for 9 years. The whole team is excellent. Kerry and Liz are great too. I appreciate the great service. More
by DAN.STOWERS
Employees Worked With
Regan Stowers
November 08, 2022
My service advisor Noblet was absolutely great. I’ll make sure to ask for her from now on. She make my visit special. Thanks again Noblet!! I’ll make sure to ask for her from now on. She make my visit special. Thanks again Noblet!! More
by Mhollins233
Employees Worked With
Noblet
October 07, 2022
Colton was excellent in helping us get our 2012 nissan frontier fixed. I want to say i saw alot of integrity and willingness of a young man doing his job the best of his ability to make Royal Nissan prosp frontier fixed. I want to say i saw alot of integrity and willingness of a young man doing his job the best of his ability to make Royal Nissan prosperous. More
by bjrogillio
Employees Worked With
Colton
