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Rudolph Mazda

El Paso, TX

4.7
141 Reviews

5415 S Desert Blvd

El Paso, TX

79932

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Showing 141 reviews

May 28, 2025

Lorena is wonderful, personable, and knowledgeable. She treats you like a friend would. The video of the service is top notch. Love their service from Lorena to the mechanics. More

by matthew.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie, Service Manager , Loreno Carillo, Jorge Deanda
May 28, 2025 -

Rudolph Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Mazda. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 28, 2025

I am very pleased with my experience. Liza Rivkin is amazing. She went above and beyond and even gave me a couple of rides home. She made something that can be intimidating an easy and fu More

by moralestexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Lisa Rivkin
May 28, 2025 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 14, 2025

Liza was amazing from beginning to end. She explained everything about the car and even took the trouble of giving me a ride home twice! I had been putting off getting a car because I find More

by moralestexas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Lisa Rivkin
May 14, 2025 -

Rudolph Mazda responded

Thanks for sharing your thoughts about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

May 06, 2025

Amazing facility, excellent customer service. I waited less than an hour for my vehicle to be ready. More

by DESTINY.VALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Gonzalez, Loreno Carillo
May 06, 2025 -

Rudolph Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Mazda. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 06, 2025

Wille the Service Manager is very professonial and handles all problems very well! i have been there many times and everyone i dealt with is kind and respectful. More

by KJOHN1417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
May 06, 2025 -

Rudolph Mazda responded

Thanks for sharing about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 29, 2025

Awesome Service! ! Kayleigh is a true professional and provided the best customer service. She went above and beyond to explain what needed to be done with my vehicle More

by angie_rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh, Carlyle
Apr 29, 2025 -

Rudolph Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 18, 2025

Service is great ! ! I would recommend this dealership to everyone who owned a Mazda. The people are excellent More

by cloud9rise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Apr 18, 2025 -

Rudolph Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 11, 2025

The customer service at this dealership was beyond my expectations. They were knowledgeable and answered any questions we had. We were treated with the utmost respect and courtesy. The building was very More

by joni.smith32494
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Armando Raynal
Apr 11, 2025 -

Rudolph Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 09, 2025

I had an amazing experience purchasing my first Mazda thanks to Lisa, She was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. More

by ginaglz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Rivkin
Apr 09, 2025 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 08, 2025

Excellent service by tall the staff. but there was NO coffee at the waiting area. More

by victor.camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh, excellent service, Jose Anaya, Amber Ryland
Apr 08, 2025 -

Rudolph Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Mazda. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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