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Rudolph Mazda

El Paso, TX

4.7
136 Reviews

5415 S Desert Blvd

El Paso, TX

79932

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Showing 136 reviews

April 29, 2025

Awesome Service! ! Kayleigh is a true professional and provided the best customer service. She went above and beyond to explain what needed to be done with my vehicle More

by angie_rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh, Carlyle
Apr 29, 2025 -

Rudolph Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 18, 2025

Service is great ! ! I would recommend this dealership to everyone who owned a Mazda. The people are excellent More

by cloud9rise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Apr 18, 2025 -

Rudolph Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 11, 2025

The customer service at this dealership was beyond my expectations. They were knowledgeable and answered any questions we had. We were treated with the utmost respect and courtesy. The building was very More

by joni.smith32494
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Armando Raynal
Apr 11, 2025 -

Rudolph Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 09, 2025

I had an amazing experience purchasing my first Mazda thanks to Lisa, She was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. More

by ginaglz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Rivkin
Apr 09, 2025 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 08, 2025

Excellent service by tall the staff. but there was NO coffee at the waiting area. More

by victor.camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh, excellent service, Jose Anaya, Amber Ryland
Apr 08, 2025 -

Rudolph Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Mazda. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 04, 2025

It's the only Mazda dealership that I trust. The people are lovely. Lisa went out of her way to help us. I love the service department. This is our 4th Mazda we have bought from here. More

by BANEGAS3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Apr 04, 2025 -

Rudolph Mazda responded

Here at Rudolph Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 27, 2025

Good experience everyone very polite. Lisa had stayed in touch ever since she sold our daughter a car. Young lady at finance very professional answered all questions we had. Would rec More

by LTW3G2822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Mar 27, 2025 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 26, 2025

Service was amazing! The staff was friendly and helpful! They walked me through the whole process and answered all my questions! More

by myrules2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Emler, Gabe Gonzalez, Brian Lane, Lisa Rivkin, Loreno Carillo, Jorge Deanda
Mar 26, 2025 -

Rudolph Mazda responded

Thank you for taking the time to write this service review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Rudolph Mazda are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 03, 2025

Service advisor was thorough, informative and helpful. Service was completed within a reasonable time frame. More

by gpoynter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 03, 2025 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

February 20, 2025

Lisa was great to work with. While initially, she was hesitant to work the deal out with me over the phone, she realized I was serious and made it happen. That allowed me to take More

by bad_shadd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Feb 20, 2025 -

Rudolph Mazda responded

It's great to hear that Lisa and Melanie were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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