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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.7
136 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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Showing 136 reviews

June 22, 2023

Everything went smoothly and good, we received all the help we need it and in time. More

by enlosa
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Jose Anaya
Report | Print
Jun 24, 2023 -

Rudolph Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rudolph Mazda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

June 21, 2023

Excellent service by the service department at Rudolph Mazda. Will return when next service is scheduled. More

by jwilson05617
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jun 21, 2023 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lam Nguyen Sales Manager lamn@rudolphcars.com

June 19, 2023

Had Texas State inspection and oil change done. This was performed well and in a timely manner. The tech was courteous and polite, and informative. More

by jcriley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Report | Print
Jun 19, 2023 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lam Nguyen Sales Manager lamn@rudolphcars.com

June 15, 2023

Service was a ok. i wanted them to check a sound i had but they didnt. so i am going back next week. overall good job More

by editosae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Report | Print
Jun 16, 2023 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and look forward to serving you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 15, 2023

Still waiting for warranty work that was already approved and pictures taken by former Mazda service manager Rachel and still not done, even requesting more pictures, keep in mind I have been dealing with th More

by fvillaroyval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loreno Carillo, Joe Maynez
Report | Print
Jun 19, 2023 -

Rudolph Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 12, 2023

Lorena is always very attentive. Love the fast service. Cannot complain about anything other than having to go to vw More

by lilianaprieto333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo, Joe Maynez
Report | Print
Jun 13, 2023 -

Rudolph Mazda responded

Thank you so much for your kind words, Liliana, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 07, 2023

Service center was very helpful and efficient when receiving oil change on my 2023 CX-50 More

by Robin.leos13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Anaya
Report | Print
Jun 08, 2023 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 07, 2023

You always take care of my cars and keep them running great. Thanks Rudolph Mazda More

by THENRY044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maynez
Report | Print
Jun 07, 2023 -

Rudolph Mazda responded

Thank you for the great review! I will pass it along to Joe and his team! Carlyle Meeks Service Director

June 07, 2023

Purchasing a vehicle can be a stressful experience. However, the staff at Rudolph were consummate professionals and made it a pleasant experience. Kudos to Lisa & Nicole! More

by Dano1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Lisa Rivkin
Report | Print
Jun 08, 2023 -

Rudolph Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 22, 2023

Lisa has sold 5 vehicles to me. Her customer service is amazing. She is the only sales person that I trusted in all of the years I purchased from Rudolph sales. She is truly amazing More

by Timothy.walker222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Rivkin
Report | Print
Apr 23, 2023 -

Rudolph Mazda responded

Thank you for your very kind review, Timothy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Mazda. Dominique Valdez Sales Manager dominiquev@rudolphcars.com

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