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Rudolph Mazda

El Paso, TX

4.7
141 Reviews

5415 S Desert Blvd

El Paso, TX

79932

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Showing 141 reviews

April 04, 2025

It's the only Mazda dealership that I trust. The people are lovely. Lisa went out of her way to help us. I love the service department. This is our 4th Mazda we have bought from here. More

by BANEGAS3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Apr 04, 2025 -

Rudolph Mazda responded

Here at Rudolph Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 27, 2025

Good experience everyone very polite. Lisa had stayed in touch ever since she sold our daughter a car. Young lady at finance very professional answered all questions we had. Would rec More

by LTW3G2822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Mar 27, 2025 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 26, 2025

Service was amazing! The staff was friendly and helpful! They walked me through the whole process and answered all my questions! More

by myrules2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Emler, Gabe Gonzalez, Brian Lane, Lisa Rivkin, Loreno Carillo, Jorge Deanda
Mar 26, 2025 -

Rudolph Mazda responded

Thank you for taking the time to write this service review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Rudolph Mazda are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

March 03, 2025

Service advisor was thorough, informative and helpful. Service was completed within a reasonable time frame. More

by gpoynter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 03, 2025 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

February 20, 2025

Lisa was great to work with. While initially, she was hesitant to work the deal out with me over the phone, she realized I was serious and made it happen. That allowed me to take More

by bad_shadd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin
Feb 20, 2025 -

Rudolph Mazda responded

It's great to hear that Lisa and Melanie were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

February 12, 2025

Everyone, including the shuttle driver was VERY friendly & professional. Thank you very much for the great service. More

by miller58tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Loreno Carillo
Feb 13, 2025 -

Rudolph Mazda responded

Thanks for sharing about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

February 02, 2025

I really enjoyed doing business with this Mazda dealership. After the VERY frustrating experience with Hyundai, this was great! Jorge and Armando made a very good sales team, trying to work with More

by marubara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Franco, Brian Lane, Armando Raynal
Feb 03, 2025 -

Rudolph Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 29, 2025

The service people are always prompt and friendly. My vehicle was ready in a timely manner. More

by MarthaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Meeks
Jan 29, 2025 -

Rudolph Mazda responded

Thank you, Martha, for sharing about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 05, 2025

The people were courteous and friendly. They were able to work with me and get my car fixed right and fast. More

by EDUARDOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Jan 05, 2025 -

Rudolph Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 04, 2025

Purchase/negotiation process went smoothly. I didnt appreciate being forced to purchase the AutoButler paint protection package (Sales mgr told me it was mandatory as per Rudolph ownership). O More

by jyferry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Franco, product advisor, Brian Lane, Lam Nguyen
Jan 05, 2025 -

Rudolph Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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