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Rudolph Mazda

El Paso, TX

Overview
Reviews
Vehicles
4.7
136 Reviews
Call Dealership (915) 845-8501

5415 S Desert Blvd

El Paso, TX

79932

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Showing 136 reviews

July 30, 2024

Excelent services, and very honest with the time, they call me when the car was ready More

by roberto medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Aguilar, Lisa Rivkin, Armando Raynal
Report | Print
Jul 31, 2024 -

Rudolph Mazda responded

Thank you so much for your excellent review, Roberto! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 27, 2024

After a few hiccups my car was ready 3 hrs after I had dropped off for an oil change. When calling to make an appointment earlier that day I was told I didn’t need an appointment. I recommend making an a More

by ashleynicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland
Report | Print
Jun 28, 2024 -

Rudolph Mazda responded

Thank you, Ashley. It has been a pleasure serving you. Our top priority is quality customer service, and we apologize for the long wait. Thank you again for choosing Rudolph Mazda. We look forward to having you as a valued customer for many more years! Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 19, 2024

They were very diligent in isolating an unexplained problem. After two attempts they solved the seemingly unsolvable problem. Thank you! More

by jgbretting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edith Perez
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Jun 19, 2024 -

Rudolph Mazda responded

Thanks for sharing your thoughts about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 18, 2024

Very helpful team with experience and willingness to help the customer every step of the way More

by caesar84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Loreno Carillo, Joe Maynez
Report | Print
Jun 19, 2024 -

Rudolph Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 16, 2024

Staff was great, very professional and knowledgeable. Lisa was very friendly and easy to communicate with. More

by arios0217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Lisa Rivkin, Juan Navarro
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Jun 17, 2024 -

Rudolph Mazda responded

Here at Rudolph Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Lisa, and it was a pleasure having you at the dealership. We appreciate your review! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

June 15, 2024

everyone were very helpful, they answered all of my questions, they offered me water all three days i was there and pizza on the pick up day. great team. will come again. More

by MARCKOANTONIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Juan Garcia, Alex Tarin, Lam Nguyen, Lisa Rivkin
Report | Print
Jun 17, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

June 07, 2024

I am so happy with my experience at Rudolph Mazda. Armando was so easy to work with and was never pushy. I walked out of the dealership with EXACTLY what I wanted. Brian was so fast and efficient. Eve More

by cdlujan1519
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Brian Lane, Armando Raynal
Report | Print
Jun 09, 2024 -

Rudolph Mazda responded

It's great to hear that Armando, Brian, and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

June 06, 2024

Excellent service and very knowledgeable sales person. Will recommend to my friends and family. Excellent facilities. More

by Jcalcanta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Gustavo Guerrero
Report | Print
Jun 06, 2024 -

Rudolph Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rudolph Mazda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

May 31, 2024

Good vibes and service any time I have gone in for service, parts, or helping with other questions. More

by carmouche9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Roman
Report | Print
Jun 02, 2024 -

Rudolph Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 24, 2024

Very outstanding service. Staff was courteous and informative about the service on my vehicle. Great. More

by REBEDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Report | Print
May 29, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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