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Rudolph Mazda - Service Center

El Paso, TX

4.6
94 Reviews
Call Service Center (915) 845-8501

94 Reviews of Rudolph Mazda - Service Center

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January 29, 2025

The service people are always prompt and friendly. My vehicle was ready in a timely manner. More

by MarthaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Meeks
Report | Print
Jan 29, 2025 -

Rudolph Mazda responded

Thank you, Martha, for sharing about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 05, 2025

The people were courteous and friendly. They were able to work with me and get my car fixed right and fast. More

by EDUARDOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
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Jan 05, 2025 -

Rudolph Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 26, 2024

Lorena was amazing. The service I get from her and the other staff keeps me returning to Rudolph Mazda. I thank her for all she does. She deserves a promotion. More

by mariemorency984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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Dec 30, 2024 -

Rudolph Mazda responded

It's great to hear that Lorena was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 13, 2024

I think the technician(s) came through by servicing my CX50, after Viva Mazda turned me down earlier. Would I recommend this place? Yes I would recommend it to anyone who wants to service their Mazda. More

by FP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Carlos Tinajero, Loreno Carillo, Joe Maynez
Report | Print
Dec 16, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

November 09, 2024

Fast and great customer service frist time visiting for an oil change very happy t More

by musa_hermosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Amber Ryland
Report | Print
Nov 11, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

October 29, 2024

The whole process was easy and efficient. Rudolph Mazda is my choice when it comes to service, parts and new car purchases. More

by willgrubsljjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
Report | Print
Oct 29, 2024 -

Rudolph Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

September 09, 2024

Rudolph service did a fabulous job servicing my truck! Lorena was very helpful insightful and kept me up to date with everything that was being done with my truck! I am very satisfied and grateful that I More

by thepark32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Loreno Carillo
Report | Print
Sep 09, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Loreno and our service team, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

September 06, 2024

Lorena, the Service Advisor, & the quality of work done are excellent. Lorena communicated well throughout the process. Wonderful experience. Willie, the Manager, is also phenomenal!! More

by matthew.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Parts. 10 Stars !!, Loreno Carillo
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Sep 06, 2024 -

Rudolph Mazda responded

Thanks, Matthew, for sharing your thoughts about your experience with Lorena and Willie here at Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

August 23, 2024

Staff was friendly and polite no issues. Service was prompt and to our satisfaction. Thank you. More

by noevargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There is a typo it should be Lorena Carrillo, Loreno Carillo
Report | Print
Aug 25, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

July 30, 2024

Lorena was of great service & the actual service was very quick I was in an out , would recommend 100% More

by Cevollindanny18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
Report | Print
Jul 31, 2024 -

Rudolph Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lorena met your expectations. Thank you again for choosing Rudolph Mazda. We look forward to having you as one of our valued customers for many more years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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