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Rudolph Mazda - Service Center

El Paso, TX

4.6
94 Reviews

94 Reviews of Rudolph Mazda - Service Center

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July 30, 2024

Excelent services, and very honest with the time, they call me when the car was ready More

by roberto medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Aguilar, Lisa Rivkin, Armando Raynal
Jul 31, 2024 -

Rudolph Mazda responded

Thank you so much for your excellent review, Roberto! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 27, 2024

After a few hiccups my car was ready 3 hrs after I had dropped off for an oil change. When calling to make an appointment earlier that day I was told I didn’t need an appointment. I recommend making an a More

by ashleynicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland
Jun 28, 2024 -

Rudolph Mazda responded

Thank you, Ashley. It has been a pleasure serving you. Our top priority is quality customer service, and we apologize for the long wait. Thank you again for choosing Rudolph Mazda. We look forward to having you as a valued customer for many more years! Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 19, 2024

They were very diligent in isolating an unexplained problem. After two attempts they solved the seemingly unsolvable problem. Thank you! More

by jgbretting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edith Perez
Jun 19, 2024 -

Rudolph Mazda responded

Thanks for sharing your thoughts about your experience with Rudolph Mazda. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

June 18, 2024

Very helpful team with experience and willingness to help the customer every step of the way More

by caesar84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Loreno Carillo, Joe Maynez
Jun 19, 2024 -

Rudolph Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 31, 2024

Good vibes and service any time I have gone in for service, parts, or helping with other questions. More

by carmouche9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Roman
Jun 02, 2024 -

Rudolph Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 24, 2024

Very outstanding service. Staff was courteous and informative about the service on my vehicle. Great. More

by REBEDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loreno Carillo
May 29, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 18, 2024

Good service on-time and in cost range per estimate. Great coffee. Would be nice if carwash were included. More

by marcelalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maynez
May 20, 2024 -

Rudolph Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Marcel, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 26, 2024

I was amazed on how clean it was. Great people, So friendly and extremely helpful! More

by RALPHBAJA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Carlos Tinajero, Loreno Carillo, Joe Maynez
Apr 29, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 20, 2024

I’ve been going to this dealer for years. Service is good and straightforward. They even show you a video of services done or needed. More

by jmphoenix2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maynez
Apr 22, 2024 -

Rudolph Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Mazda. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 09, 2024

Joe was knowledgeable and courteous. He went out of his way to get me back in the road safely More

by Woobusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maynez
Apr 10, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com