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Rudolph Mazda - Service Center

El Paso, TX

4.6
94 Reviews

94 Reviews of Rudolph Mazda - Service Center

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January 14, 2024

It was Rudolph Honda, and the tech was Taylor. It was an excellent experience. I think the transmission should undergo a forensic examination. The situation for my daughter could have been a life More

by Ltsanchez47
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Jan 15, 2024 -

Rudolph Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We are also glad to hear that everything worked out for your daughter and that she is safe. That is the most important thing! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 13, 2024

I went in for a diagnostic. I signed for transportation, and I took a seat. About 20 minutes later, I was going home with a solution! More

by binderknees
Recommend Dealer
Yes
Jan 14, 2024 -

Rudolph Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 13, 2024

Personnel were very attentive and professional They truly value the quality of care given to the customer More

by Jimboslice
Recommend Dealer
Yes
Employees Worked With
Lorena, Alfonso, Joe
Jan 14, 2024 -

Rudolph Mazda responded

Thanks for sharing about your experience with Rudolph Mazda. We appreciate your business, Jim, and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 12, 2024

Good time, guy very helpful Very pleasant visit. Guy very helpful. Got oil change in good tima More

by corralmisael
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Jan 14, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

Rudolph is both dependable and very reliable. I am a loyal customer for over 18 years. More

by jgbretting
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Jan 11, 2024 -

Rudolph Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rudolph here at Rudolph Mazda. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

issue was not resolved, need to take vehicle back in. coolant light on since august, cant seem to fix the issue More

by bellaherrera74
Recommend Dealer
No
Employees Worked With
Joe Maynez, Joe Maynez
Jan 14, 2024 -

Rudolph Mazda responded

Thank you for providing this feedback, Bella, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

I have dealt with my purchases of Mazda Vehicles for more than 20 years and Alan Kaplan has ensured that that continues. More

by Rzurek0
Recommend Dealer
Yes
Employees Worked With
Alan Kaplan
Jan 11, 2024 -

Rudolph Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 11, 2024

Great customer service. Liked seeing the video. No one tried to sell me somethingI didn't need. You have always had my loyalty since I bought the car brand new at Rudolph. More

by chsmith0926
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Jan 11, 2024 -

Rudolph Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 10, 2024

Courteous, efficient and respectful of our time. Obliged by getting a loaner car. Good communication via phone, and text. More

by wocell
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Jan 11, 2024 -

Rudolph Mazda responded

Thank you for choosing Rudolph Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carlyle Meeks Service Director Carlylem@rudolphcars.com

January 01, 2024

They are quick to greet it done and there's no high pressure for other service. He only mentioned what we will need at our next visit. More

by ejwinkle
Recommend Dealer
Yes
Employees Worked With
Joe Maynez, Joe Maynez
Jul 05, 2024 -

Rudolph Mazda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Mazda! Carlyle Meeks Service Director Carlylem@rudolphcars.com

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