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Rusnak Volvo Cars Westlake - Service Center
Thousand Oaks, CA
13 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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13 Reviews of Rusnak Volvo Cars Westlake - Service Center
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June 19, 2025
Staff is very friendly, however the wait for the service was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. More
by gisela.stowers
June 05, 2025
Customer Service is always very friendly and knowledgable. My Rep is Susanna and she is terrific! knowledgable. My Rep is Susanna and she is terrific! More
by lisaruby
Employees Worked With
June 05, 2025
The Rusnak team was courteous and capable. The work was performed on schedule and to my satisfaction. The work was performed on schedule and to my satisfaction. More
by Ken B
June 03, 2025
Responsive to my questions. Responsive to things that need to be completed (I purchased a used vehicle). Thank you. Responsive to things that need to be completed (I purchased a used vehicle). Thank you. More
by lisa.s1
Employees Worked With
I don't know who I spoke with. David Y in sales is great.
May 17, 2025
Second visit to the dealership, all went extremely well. Susana was extremely knowledgeable and helped me immensely. She made me glad that I picked a Volvo. My last car was Lexus Susana was extremely knowledgeable and helped me immensely. She made me glad that I picked a Volvo. My last car was Lexus More
by laindianm
May 03, 2025
I was greeted promptly when I entered and did not have to wait long to meet with my service advisor, Mr. Taylor. I was advised to wait, as the entire service (30K mile checkup) would not take that long. Mr wait long to meet with my service advisor, Mr. Taylor. I was advised to wait, as the entire service (30K mile checkup) would not take that long. Mr. Taylor was friendly, engaged, direct, and informed. More
by mbtucker49
Employees Worked With
Barry Taylor
April 22, 2025
Susana and Brianna are always very helpful in all my service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. More
by Cj
April 18, 2025
Very good dealer. Seems to care about its customers. I have used Rusnak motors with both my BMW and my Volvo. Seems to care about its customers. I have used Rusnak motors with both my BMW and my Volvo. More
by kahnduit@gmail.com
Employees Worked With
April 11, 2025
Friendly and great service even though they are very busy. Good communication platform. Helpful staff. busy. Good communication platform. Helpful staff. More
by MR. DAVIS
April 10, 2025
I needed a new key and fob. The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I didn't hear from them until I called April 2025. My key had been there but they neglect to notify me. I was able to make an appointment and installation went fine today. More
by lyndahershey4
