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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Madison, WI

4.7
308 Reviews

308 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

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May 19, 2025

I had an engine light and it turned out that they had to order a part. They got it done in a timely manner. I am always impressed by the work they do. Nice folks to work with! More

by Lynette Meinholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

May 19, 2025

Bryan Kufalk got me into the service garage at the last minute and was able to get the required work completed in a very short amount of time. Great team! More

by shedosky_tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

May 18, 2025

No Muss, no Fuss with service at Russ Darrow Jeep. In and out and the Insurance company paid its share without delay. More

by ERLEWIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

May 16, 2025

I trust them with my Jeep knowing repairs and the like will be done correctly. My Jeep came back cleaner than when it went in, thanks for that. They are good with communicating the diagnosis providing vid More

by SBACHHUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall names
May 16, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

May 14, 2025

The service department is knowledgeable and professional. No hassles whatsoever! Very clean and comfortable waiting area. More

by KRISNBOB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

May 13, 2025

Everyone was so nice when I arrived, the service on the vehicle was great and it was completed quickly! More

by lmbiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Pitts
May 13, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

May 12, 2025

It's always a pleasure. Everyone is pleasant, helpful, and efficient. The waiting area is comfortable and has excellent refreshments. More

by gint_pcrp
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ziegler
May 12, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

May 12, 2025

The service department has always taken very good care of me. The sales team is good too More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

May 07, 2025

As always, excellent. Everyone is always knowledgeable, helpful and friendly. I always have the work done on my Jeep by you. More

by Dsdavis1950
Recommend Dealer
Yes
Employees Worked With
Robert
May 07, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Pat Deery pat.deery@russdarrow.com

May 07, 2025

The mechanic work was awesome I would love to have the pleasure to them fixing my car and I would do a very much more business with them in the future thank you very much More

by Elijah blaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ailey
May 07, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

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