Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

Everything went great and all of my questions were answered. Thank you for following up answered. Thank you for following up More

Got job completed and enjoyed some complimentary refreshments. Nice trip! Got exactly what needed to get done and it was enjoyable. refreshments. Nice trip! Got exactly what needed to get done and it was enjoyable. More

Very professional Courtesy, friendly, got my Jeep done in a timely manner. Knew what the problem was and fixed it a timely manner. Knew what the problem was and fixed it More

I have a rating of 3 because I had to come back 2 days later after my oil change because there was a oil leak on my garage floor. That trip caused me to have to sit at the dealership twice as long as the later after my oil change because there was a oil leak on my garage floor. That trip caused me to have to sit at the dealership twice as long as the initial visit. Now I have to clean up an oil spot, not a small one, where I didn't have any spots on my garage floor before. I'm not mad, just disappointed in the extra time wasted and a clean up job I don't need. More

Everyone that helped me when I came in were wonderful. I would recommend this Dealership to anyone. Service people at counter were friendly and answered all questions. Did not rush anyone who came in. Mad I would recommend this Dealership to anyone. Service people at counter were friendly and answered all questions. Did not rush anyone who came in. Made me feel welcomed. More

This was a new jeep that had nicks in the paint I was told in a few days they would pick up the jeed and door repairs it's been several weeks and it's still not repair and now we're finding the paint is told in a few days they would pick up the jeed and door repairs it's been several weeks and it's still not repair and now we're finding the paint is chipping off a door. More

Was very easy to work with Sam C. . he was very knowledgeable about the Jeep Grand Cherokee and made my buying experience great . he was very knowledgeable about the Jeep Grand Cherokee and made my buying experience great More

Tiffany the service manager was incredibly helpful. She kept me informed throughout the repair and went above and beyond to be helpful. Very knowledgeable and kind. She kept me informed throughout the repair and went above and beyond to be helpful. Very knowledgeable and kind. More

Easy to facilitate process. Didn't experience the usual games dealers play. Appreciate the honesty and transparency through the entire process Didn't experience the usual games dealers play. Appreciate the honesty and transparency through the entire process More

Exceptional service when bringing in my Jeep for a recall repair. The Service Advisor Tiffany Breuer was very professional, knowledgeable, warm and caring. Tiffany was truly customer focused and understood repair. The Service Advisor Tiffany Breuer was very professional, knowledgeable, warm and caring. Tiffany was truly customer focused and understood what I needed and expected with my service. Tiffany not only ensured that my recall repair would be completed, but also provided a free oil change and tire rotation. More