Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

Great customer service and fast. I showed up 20 mins before closing because I didn't know they closed that early (website doesn't state service hours different from sales hours) and I showed up 20 mins before closing because I didn't know they closed that early (website doesn't state service hours different from sales hours) and they did my oil change and cabin filter change with no hesitation. Great service! More

Service to sales Great customer service! Jordan in service went above and beyond my previous dealership even though I was only coming in for a recall on my 2013 Grand Great customer service! Jordan in service went above and beyond my previous dealership even though I was only coming in for a recall on my 2013 Grand Cherokee which led me to Jeremy & Larry who followed suit. Started with a recall on my 2013, left with a 2018!!! Earned repeat business from me! More

Oil change/tire rotation Promised completion in 1.5 hours, took 2 hours. Then, oil leaked out, husband fixed, returned next morning for check. Was given number for tow truck b Promised completion in 1.5 hours, took 2 hours. Then, oil leaked out, husband fixed, returned next morning for check. Was given number for tow truck but we were able to put in enough oil to get oil pressure back so we didn’t need it. Justin was apologetic and accommodating however this was extremely inconvenient and time consuming More