Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

Awful. This car should have never been on the lot. Transmission issues right off the lot. Lug nuts not tightens 3 month after purchase. Now my car sat at th This car should have never been on the lot. Transmission issues right off the lot. Lug nuts not tightens 3 month after purchase. Now my car sat at the dealership for almost 1 month. Worst experience with a car deal ever. If I could go back and not buy it I would More

They were very helpful and took the time to find vehicles ahead of time to test drive Sam and Tony were awesome to work with ahead of time to test drive Sam and Tony were awesome to work with More

Great place Great people . Worked with me to get the deal done at the perfect price ! Highly recommend ! !! Worked with me to get the deal done at the perfect price ! Highly recommend ! !! More

Quick, Easy, Fair! The staff has been very welcoming, positive and knowledgeable. I love my new JEEP! The staff has been very welcoming, positive and knowledgeable. I love my new JEEP! More

Everything went great and all of my questions were answered. Thank you for following up answered. Thank you for following up More

Got job completed and enjoyed some complimentary refreshments. Nice trip! Got exactly what needed to get done and it was enjoyable. refreshments. Nice trip! Got exactly what needed to get done and it was enjoyable. More

Very professional Courtesy, friendly, got my Jeep done in a timely manner. Knew what the problem was and fixed it a timely manner. Knew what the problem was and fixed it More

I have a rating of 3 because I had to come back 2 days later after my oil change because there was a oil leak on my garage floor. That trip caused me to have to sit at the dealership twice as long as the later after my oil change because there was a oil leak on my garage floor. That trip caused me to have to sit at the dealership twice as long as the initial visit. Now I have to clean up an oil spot, not a small one, where I didn't have any spots on my garage floor before. I'm not mad, just disappointed in the extra time wasted and a clean up job I don't need. More

Everyone that helped me when I came in were wonderful. I would recommend this Dealership to anyone. Service people at counter were friendly and answered all questions. Did not rush anyone who came in. Mad I would recommend this Dealership to anyone. Service people at counter were friendly and answered all questions. Did not rush anyone who came in. Made me feel welcomed. More

This was a new jeep that had nicks in the paint I was told in a few days they would pick up the jeed and door repairs it's been several weeks and it's still not repair and now we're finding the paint is told in a few days they would pick up the jeed and door repairs it's been several weeks and it's still not repair and now we're finding the paint is chipping off a door. More