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Russ Darrow Collision Center Of Milwaukee - Service Center

Milwaukee, WI

4.4
39 Reviews

39 Reviews of Russ Darrow Collision Center Of Milwaukee - Service Center

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April 30, 2025

Great service. Was willing to work with me to make a sale. Test drove on our own More

by DRAKESCHLOSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Apr 30, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 29, 2025

The customer service was superb. Every thing was explained to me in complete detail. I can call anytime with questions and they will be answered. More

by NEWSOMDJ3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 27, 2025

The customer service rep Megan was accommodating, she was efficient, thorough and courteous. She kept me informed every step of the way on how the repairs were coming along with my vehicle. Thanks so much Me More

by simsyx1
Recommend Dealer
Yes
Employees Worked With
Megan
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Apr 27, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Collision Center Of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 27, 2025

Very nice service The guy was very nice and helpful to me always when I go in More

by laninawinters
Recommend Dealer
Yes
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Apr 27, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Collision Center Of Milwaukee! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 25, 2025

Quick and professional Overall had a good experience, no over aggression no trying to up-sale any service More

by meadows71
Recommend Dealer
Yes
Employees Worked With
Kristian
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Apr 26, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 25, 2025

I like the little video of my undercarriage and what the mechanic found that needs attention More

by MIKEWANCKET
Recommend Dealer
Yes
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Apr 26, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 24, 2025

Everyone is so kind and helpful, and they got me in the same day, within an hour of calling. More

by kristen.jaworski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 23, 2025

When I called to schedule service, the phone was not answered for several minutes. Other than that annoyance, the experience was great. I really appreciated the technician taking the extra time to expla More

by godsrose80
Recommend Dealer
Yes
Employees Worked With
Megan and Justin, I think
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Apr 23, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We do apologize for the delay in answering our phones. Some days, we are quicker than others :) Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 19, 2025

Okay Done Nice ? ? Okay Nice Very good in all areas Very good in all areas. No problem at all More

by CARNETTPOWELL
Recommend Dealer
Yes
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Apr 19, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Collision Center Of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 19, 2025

Service and parts department went above and beyond expectations ordering the correct color bumper. Installation was perfect and finished in a timely manner. More

by MMARTENS222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Rehfeldt martin.rehfeldt@russdarrow.com

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