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Russ Darrow Collision Center Of Milwaukee - Service Center

Milwaukee, WI

4.4
39 Reviews

39 Reviews of Russ Darrow Collision Center Of Milwaukee - Service Center

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April 17, 2025

Some of the greatest customer service I’ve had to deal with appreciate the service advisor and all he done to get my truck up and running More

by carriewilliams43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 16, 2025

Awful Not truthful with things wrong g with cars If it's a lemon say it's a lemon More

by DOCMAN83
Recommend Dealer
No
Employees Worked With
1
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Apr 20, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 15, 2025

Very pleasant and work was completed in timely manner. All is good with service at Russ Darrow. More

by Tom F
Recommend Dealer
Yes
Employees Worked With
Megan Villmow ??.
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Apr 15, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 13, 2025

Russ Darrow is great because of the type of cars they sell. I had my car almost a year and still going strong. More

by Mccantstiffany84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 10, 2025

Very professional. Explained everything very well. Use time wisely. Any questions I had the answer it went very clear understanding More

by jpmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 10, 2025

Prompt, Courageous, Friendly, Knowledgeable. Helpful, Arranged transportation for me. Provided updates for the service being performed. More

by MIKE@MICHAELCRISS.NET
Recommend Dealer
Yes
Employees Worked With
Michael Reichert
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Apr 10, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 10, 2025

Very courtesy staff and the repairs were quality work. Iceould recommend them for repair bad body work. More

by robinecole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 09, 2025

I bought my vehicle from there and I’m not disappointed. The first time I ever bought me a vehicle from the dealership and then we’re pretty good. More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for choosing Russ Darrow Collision Center Of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 08, 2025

Service was done as explained and done on time. Disappointing that credit card is now charged 3% fee. Most large expenses have been paid this way, but will have to go back to a check book. More

by pwmequon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Collision Center Of Milwaukee, we look forward to having you as a valued customer for many years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

April 08, 2025

Staff are unfriendly, didn’t mention the washer is down, and were not cooperative on explaining stuff More

by Hashim4ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Meadows
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Hashim, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Martin Rehfeldt martin.rehfeldt@russdarrow.com

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