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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.6
324 Reviews

324 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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August 15, 2025

Support staff, skilled technicians fair pricing all make for a great place to take your vehicle no matter how young or old it is. More

by CJOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

August 15, 2025

Car looks like new after we had it detailed. And it smells great also. Thanks More

by SAMKUCH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

August 15, 2025

Asked them to wash it and didn’t do it and opt out of msg and told them I don’t do email but a phone call would have worked better anyways and no call so I had to call them More

by P-BENNETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nick Saidai nick.saidai@russdarrow.com

August 15, 2025

Max has been an excellent Service Advisor. The dealership is very supportive and will to resolve your problems. A+! More

by 12345MRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

August 14, 2025

They were so nice and fast here! The waiting area was also very nice and I will be coming back again. More

by sarahm08765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

August 14, 2025

The appointment was taken and the service was great and done in a timely manner More

by PONTIACGUY11961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

August 14, 2025

The service personnel are very knowledgeable and competent. They are also very courteous and patient. I’m very satisfied with your service department More

by lgoshko66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

August 13, 2025

Efficient and professional. Work completed in a timely manner. Video of check up was appreciated. More

by CDITTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

August 12, 2025

I'm very pleased with how quickly my service was completed . The video inspection is a nice touch. More

by LISOWSKI00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

August 12, 2025

I have been a customer since 2008. They have helped me to main my Mazda for 17years. More

by CJOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Papelbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

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