Russ Darrow Mazda of Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Everything went as planned, no complaints. I would buy another vehicle from Brandon and Rus Darrow I would buy another vehicle from Brandon and Rus Darrow More
Dan was great to work with - followed up on my questions and requests and was very pleasant and professional. Kody was great too. and requests and was very pleasant and professional. Kody was great too. More
Very attentive to customer needs. Very friendly and they seem to always go the extra mile for your satisfaction. Very friendly and they seem to always go the extra mile for your satisfaction. More
Straightforward and friendly service, flexible pricing. I appreciated that Tim helped me look through all my options despite my initial hesitation. Russ Darrow Mazda has really friendly, straightforward se I appreciated that Tim helped me look through all my options despite my initial hesitation. Russ Darrow Mazda has really friendly, straightforward service. The finance team was super patient and went through multiple different options to help me make the right decision for myself. More
Everyone was friendly and helpful. They explained what was happening. And it was done more timely than in the last couple years They explained what was happening. And it was done more timely than in the last couple years More
Was Dylan the manager? He was nice. Dan was absolutely terrific! He was extremely patient, kind, and helpful; I totally trusted him (and Kody, too). I so appreciate that n He was nice. Dan was absolutely terrific! He was extremely patient, kind, and helpful; I totally trusted him (and Kody, too). I so appreciate that neither of them ever pressured me a bit. This was by far the best car buying experience I've ever had! More
Attentive customer service. Respectful of the customer’s time. Thorough review of the diagnosis via video. Respectful of the customer’s time. Thorough review of the diagnosis via video. More
Andrew and mechanics were ‘ can-do’ attitude with friendly professional manner. Super appreciate Russ Darrow Mazda! friendly professional manner. Super appreciate Russ Darrow Mazda! More
I came in to trade in a Mazda 2023 CX-9 for a new vechile. I told Kyle what I didn't like about the CX-9 and he assisted me in choosing a different vechile that would fit my needs better. I choose a vechile. I told Kyle what I didn't like about the CX-9 and he assisted me in choosing a different vechile that would fit my needs better. I choose a Hybrid CX-50 and I absolutely love it. Kyle and the dealership made the purchasing process a pleasure. It's been a few days and I am already getting 27 miles to the gallon. When I hit the 38 miles to the gallon I will be thrilled. I will definitely refer people I know to Russ Darrow Mazda and Kyle Dorfler. More



