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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.7
716 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 716 reviews

February 22, 2026

Your dealership is so helpful. They put new batteries in my fob. Came in for an oil change and replaced my spark plugs. I am a widow and my husband always took care of the car so More

by dmstrigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2026 -

Russ Darrow Mazda of Madison responded

It’s wonderful to hear our team helped with your Mazda’s key fob battery, oil change, and spark plug replacement. We’re glad Andy took the time to explain everything so you felt comfortable with the service. Thank you for trusting us with your vehicle. Nick Zinniel nicholas.zinniel@russdarrow.com

February 19, 2026

Really enjoyed working with Dan Smith. Super attentive salesman and always checking up with us. Service dept punctual and did not perform unnecessary work. Top ho. More

by GARY.MANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Secora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Marshall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hoefling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience, Gary! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

February 15, 2026

Love the car and had great service on helping me find what I was looking for. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmet Karademir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for choosing a used Mazda CX-50 and sharing your feedback. We’re glad our team could help you find exactly what you wanted. Enjoy every mile in your CX-50 and drive safely! Nick Zinniel nicholas.zinniel@russdarrow.com

February 14, 2026

Josh was great to work with. Responsive, polite and communicated well. CX-5 issue was resolved perfectly. More

by Pflaten46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Russ Darrow Mazda of Madison responded

We’re glad Josh provided polite and clear communication throughout your service appointment. It’s great to know the issue with your Mazda CX-5 was handled to your satisfaction. If you need anything else down the road, feel free to reach out. Nick Zinniel nicholas.zinniel@russdarrow.com

February 13, 2026

Great job for a quick diagnosis of the issue and a good fix that works More

by no39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Sonekiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2026 -

Russ Darrow Mazda of Madison responded

We’re pleased Nolan provided a swift diagnosis and an effective repair for your Mazda CX-5. Thank you for the excellent rating and for choosing our service team. We look forward to assisting you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 13, 2026

Very friendly and helpful. I brought my vehicle in for an oil change and had a very positive experience. The team was welcoming, helpful, and professional. They made the proces More

by CORDERO7316
Recommend Dealer
Yes
Employees Worked With
Nolan Sonekiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Sonekiao
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Feb 13, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for entrusting your Mazda to our service team for an oil change. We’re delighted the process was smooth, timely and professional. We look forward to serving you again soon. Nick Zinniel nicholas.zinniel@russdarrow.com

February 12, 2026

The sales and service staff are professional and easy to work with. Overall the process was smooth. More

by WUDELHOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Trierweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for highlighting how professional our sales and service teams were. We’re glad your Mazda visit was straightforward and appreciate you choosing us. Nick Zinniel nicholas.zinniel@russdarrow.com

February 12, 2026

Everyone was pleasant. My vehicle was completed quickly and the work was done well. Clean waiting area with snacks. From the time of arrival until I left the experience w More

by CFREE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for sharing your experience. It’s wonderful to hear your CX-5 was serviced promptly and that our waiting area with snacks added to your comfort. Josh and the team look forward to welcoming you back. Nick Zinniel nicholas.zinniel@russdarrow.com

February 11, 2026

It was good that I decided to get my new car from them, the staff is understanding, flexible a and very good at their job. I’m grateful for the service I received. More

by ALGHURAIBAWI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmet Karademir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Russ Darrow Mazda of Madison responded

We’re delighted you chose your new Mazda CX-3 with us. It’s great to know our team’s understanding and flexibility made the process smooth for you. We appreciate your kind feedback and look forward to assisting you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 08, 2026

Best service that I have ever exoerienced, When I buy another Mazda I will look and buy from Russ Darrow Mazda of Madison More

by BOBSCH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for your kind words about the service on your CX-5. It means a lot that you’d turn to our team again for your next Mazda. We look forward to assisting you in the future.

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