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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.6
656 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 656 reviews

November 26, 2025

Great service from friendly people! This was my fist car buying experience, everyone helped to make it seamless and smooth. More

by TORRISIDANIELLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

Friendly staff, quick work, kept i the know about any other service that needs to be done More

by CATHERINE.GOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

Excellent customer service. Andy in the service department is always very helpful. Happy with our CX 5 More

by SCOFRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

November 23, 2025

Got the problem fixed. Glad the tire was replaced and it seems to be fine. More

by SAGRANT0
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 23, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

November 22, 2025

The service techs, counter associates, financial associates and sales associates seem remarkable and personal. The financial associates are incredibly eager to assist with spending our money (a litt More

by SHELLEYSPERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2025 -

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 21, 2025

It was good. Professional and courteous. I would recommend you to other people I know More

by dsamuelm
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Her
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Nov 21, 2025 -

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

November 20, 2025

Very efficient service. Nothing is hidden. Polite and friendly. Will always be my go-to for car service. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2025 -

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

November 19, 2025

I appreciate all the effort put in to get me a customer loyalty credit for the purchase of my new car. More

by MURPHYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Cathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Netanya Vanlandingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

November 17, 2025

Great group to work with! Overall, I had a very pleasant experience from start to finish. More

by CRUBELJLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Mazda of Madison are glad to have you as a customer. Nick Zinniel nicholas.zinniel@russdarrow.com

November 17, 2025

Easy to get an appointment. Service is quick and informative. Work do e within timeframe deacri ed at start of appointment. Comfortable waiting area. Super nice staff. More

by MARY.GAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

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