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Russ Darrow Mazda of Madison
Madison, WI
555 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 555 reviews
Verified Customer
August 01, 2025
The service center at Russ Darrow Mazda is always pleasant, efficient, and flexible with getting my car in. pleasant, efficient, and flexible with getting my car in. More
by AMICH10
August 01, 2025
Russ Darow was a good buying experiance. No pressure and honest people. I had reserched the cars and knew what i was looking for the dealership just helped with there inventory. No pressure and honest people. I had reserched the cars and knew what i was looking for the dealership just helped with there inventory. More
by VAUDETAT
July 31, 2025
Dealership very good at reaching out with new and used cars service seems to be good follow-up on things like 2nd key fob owners manual not so good cars service seems to be good follow-up on things like 2nd key fob owners manual not so good More
by JAMESA102
July 30, 2025
Had an amazing experience and had a lot of knowledge. Made buying a car so much easier! Made buying a car so much easier! More
by RACHEL.RECKNER16
July 27, 2025
Clear communication with agent, clear communication of issues and repairs. It was handled quickly and I appreciated them getting me a Lyft from work back to the service center. issues and repairs. It was handled quickly and I appreciated them getting me a Lyft from work back to the service center. More
by SOKURH91
Employees Worked With
Caitlin-service
July 24, 2025
Vast, informative, well mannered, easy going, warm. The video was top notch with information. Amazing teamwork The video was top notch with information. Amazing teamwork More
by RILEYGENZ1
July 22, 2025
The service was quick and efficient. I like the video by the mechanic detailing the work done. The waiting area is clean and the snacks are appreciated I like the video by the mechanic detailing the work done. The waiting area is clean and the snacks are appreciated More
by ellen.robinson
Employees Worked With
July 19, 2025
Great Experience at Russ Darrow Mazda in Madison with Dan Smith. Very Friendly, knowledgeable, and accommodating. We had a hard time making up our mind and test drove the CX90, CX 50, and CX5. In the end, Smith. Very Friendly, knowledgeable, and accommodating. We had a hard time making up our mind and test drove the CX90, CX 50, and CX5. In the end, we realized we didn't need all the room of the CX90, and while the CX 50 is a real nice car, Dan realized the CX 5 would be a better fit for our needs. He explained the differences and worked hard to be sure we were getting not only what we wanted but what we needed. Excellent work from start to finish! And Kody Cathman in Finance made the dreaded paperwork a piece of cake. More
by Lyn Pace
