Russ Darrow Toyota of West Bend - Service Center

Getting an appointment was easy. Nick went over everything that was going to happen. I received a video of my car being serviced. Nick went over everything that was going to happen. I received a video of my car being serviced. More

Knows her stuff. Everything done on time and correctly. Like the service at Darrow. Will go back. Everything done on time and correctly. Like the service at Darrow. Will go back. More

Bought my car 4 months ago, even bought the warranty your people offered me. My screen on a 2019 Subaru legacy is delaminating rendering it partially operational, conveniently it’s not covered by warranty bu people offered me. My screen on a 2019 Subaru legacy is delaminating rendering it partially operational, conveniently it’s not covered by warranty but they can fix it for $2,000 out of pocket plus labor. I’ve had better customer service buying vehicles on Facebook marketplace. Thanks More

Keith was vary professional as always. Everything was done in timely manner and he explained condition repot for my car. Everything was done in timely manner and he explained condition repot for my car. More

Always reliable and efficient. I am very comfortable having the Russ Darrow Team help me. I am very comfortable having the Russ Darrow Team help me. More

My visit was great! My car is in good hands there. Everyone is pleasant and helpful! Thank you Toyota! My car is in good hands there. Everyone is pleasant and helpful! Thank you Toyota! More

Managed very well. Left sheboygan dealership because it's poorly run. The service in West bend is what it should be. I'm sure more people will be coming frim the sheboy Left sheboygan dealership because it's poorly run. The service in West bend is what it should be. I'm sure more people will be coming frim the sheboygan area. Keep up the good work. More

Easy to make an appt, sometimes next day. Easy to get to. Entrance marked: visible from driveway entrance. Friendly knowledgeable staff. Historical records track notes from previous visits. C Easy to get to. Entrance marked: visible from driveway entrance. Friendly knowledgeable staff. Historical records track notes from previous visits. Clean comfortable waiting area w natural light. Window sticker reminds me of next service. Treated w respect: much appreciated 👏 More

Had efficient, good service on my Prius. Nice, knowledgeable staff. Second time there… very positive experience! Nice, knowledgeable staff. Second time there… very positive experience! More

Got me in & out in a timely fashion & they were very courteous. I was able to make another appointment to take care of recalls at the same time. courteous. I was able to make another appointment to take care of recalls at the same time. More