Russell & Smith Ford

Great Experience overall Thaddeus was very friendly and helped me tremendously. I would definitely recommend him as a sales person. He was very professional and polite. We wer Thaddeus was very friendly and helped me tremendously. I would definitely recommend him as a sales person. He was very professional and polite. We were able to test drive 2 vehicles before I made the purchase. I will definitely be buying another vehicle there in the future. Thank you for a great experience! More

10,000 mile service Everything went as I would have wanted it to, all was good, Drew did a great job helping with my truck and was very friendly. Thanks Everything went as I would have wanted it to, all was good, Drew did a great job helping with my truck and was very friendly. Thanks More

Helpful and concerned staff I've been getting my service check ups at this location since I bought my Escape. Drew has almost always been my first point of contact whenever I s I've been getting my service check ups at this location since I bought my Escape. Drew has almost always been my first point of contact whenever I stopped in. He is polite and very helpful. Very personable, which makes me feel at ease. Thank you to all the service people that help keep my car running smoothly. More

Honest and trustful When I need service I know I can trust them to be honest and let me know what I need to keep my escape running problem free. From the day I bought it When I need service I know I can trust them to be honest and let me know what I need to keep my escape running problem free. From the day I bought it they were there if I had any concerns. I am a firm believer in preventive maintenance and they will be honest and let you know what you really need or what you can wait until the next oil change. Friendly honest and trustful service why I choose to purchase my vehicle here. More

Oil Change We took our new 2018 Ford Explorer for its complementary 1st Oil change and the vehicle was serviced within 45 minutes! The service department Employ We took our new 2018 Ford Explorer for its complementary 1st Oil change and the vehicle was serviced within 45 minutes! The service department Employees were very professional yet friendly and courteous! Thanks R&S! More

Chris Alvarez and Russell & Smith Ford = a GREAT COMBO!! We've been purchasing trucks from Chris Alvarez with Russell & Smith Ford for years now. We won't go anywhere else. The customer service and communi We've been purchasing trucks from Chris Alvarez with Russell & Smith Ford for years now. We won't go anywhere else. The customer service and communication make the car buying process smooth and stress free. They are competitive in pricing and truly take care of their customers!!! More

Great Service Purchased my truck at a different dealership and had work done there. They were very far from my home, but Walter at Tomball Ford was more than willin Purchased my truck at a different dealership and had work done there. They were very far from my home, but Walter at Tomball Ford was more than willing to finish the job. More

Great service Leidy was friendly and attentive. I enjoyed the texting portal where I could reply and ask questions anytime in regards to my vehicle. Of course you h Leidy was friendly and attentive. I enjoyed the texting portal where I could reply and ask questions anytime in regards to my vehicle. Of course you have to wait a while for your vehicle to be serviced, but she called and gave me updates throughout the way. More

F150 Door Recall Very professional & timely service. Lance made sure my truck was taken cared of & serviced properly. Waiting lounge is clean & comfortable. Everything Very professional & timely service. Lance made sure my truck was taken cared of & serviced properly. Waiting lounge is clean & comfortable. Everything was done within a span of 3 hours. More

Excellent job Once again I will say the service at Russell and smith Ford did an outstanding job servicing my truck. I was in and out in no time at all. Once again I will say the service at Russell and smith Ford did an outstanding job servicing my truck. I was in and out in no time at all. More