
Russell & Smith Ford
Houston, TX
Filter Reviews by Keyword
By Type
677 Reviews of Russell & Smith Ford
Excellent communication, laid out options for finance, delivered on time and car was great. Some of the nicest people, great follow through, always kept us informed and up to date This was our 4th purcha delivered on time and car was great. Some of the nicest people, great follow through, always kept us informed and up to date This was our 4th purchase with them. More
The salesman and everyone helping was really helpful and it was a great experience buying my first vehicle with this dealership it was a great experience buying my first vehicle with this dealership More
Miles was great! After visiting more than 6 dealerships in the previous days, I didn’t have one salesman that met me when I pulled up. Miles was there though, a quick After visiting more than 6 dealerships in the previous days, I didn’t have one salesman that met me when I pulled up. Miles was there though, a quick introduction and an offer for a water. If I were in the car sales business, I would want him on my team! I couldn’t have asked for a better transaction and you’ve got a new loyal customer. More
We inquired about a specific vehicle on the lot. Called the dealership, they took pictures and sent them to us so we knew it was what we saw on their website. I drove five hours for this specific ve Called the dealership, they took pictures and sent them to us so we knew it was what we saw on their website. I drove five hours for this specific vehicle and it just wasn’t what I wanted. They asked me to list everything I wanted in a vehicle and gave them a LONG list. They found me exactly what I wanted! I never felt pressured, rushed or overwhelmed during the process. 10/10 recommend Robert! More
Kudos to Russell & Smith Ford’s owner who hired the most sophisticated and experienced general manager, Mr. Mike Romero. He leads the best car sales men in Houston. We have purchased several brand new vehic sophisticated and experienced general manager, Mr. Mike Romero. He leads the best car sales men in Houston. We have purchased several brand new vehicles at his store. Mr. Danny Joseph and Mr.Robert Higgins gave us the Stella service and best deals. Our sons are precious to us and we trust Ford Brand their lives. They drive their new vehicles to New York and North Carolina Mountains from Houston. We recommend Russel & Smith to all the young generation and Houstonians. Drive Safe And Drive Ford! Support American Ford! Let’s Make America 🇺🇸 Great Again!!! With Love, Johnson Family!!! More