Rydell Chrysler Dodge Jeep RAM
San Fernando, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I contacted this dealership regarding my 2025 Ram 1500 with approximately 11,000 miles. Since early ownership, the vehicle has exhibited transmission behavior that does not appear on other comparable vehi with approximately 11,000 miles. Since early ownership, the vehicle has exhibited transmission behavior that does not appear on other comparable vehicles with the same transmission (I personally tested several such vehicles). During my visit, a test drive was conducted with a service representative, during which some of the symptoms occurred. I was told this behavior is considered “normal.” However, the vehicle was not accepted for warranty service due to the transmission department being busy, and I was advised to wait about two weeks or visit another dealership. I expected a more professional and customer-focused approach, especially given that this is a new, warranty-covered vehicle and a repeat visit. I hope dealership management will take situations like this into consideration. More
I recently purchased a used car from Rydell. They overcharged me on taxes by more than $800 and registered the car in CA (or so they say) even though I live in WI which added an additional $340+ They overcharged me on taxes by more than $800 and registered the car in CA (or so they say) even though I live in WI which added an additional $340+ to my bill. I made it clear that I was registering the vehicle in WI. I've made several attempts to contact them with no response from managers. STAY AWAY! I wish I would have looked at their rating before purchasing from them. More
This place is a total joke in every department they have. Their sales team is horrible. They are simply there to try and screw you. I have given them more than three opportunities to do business with me but Their sales team is horrible. They are simply there to try and screw you. I have given them more than three opportunities to do business with me but it seems they are only interested in customers who are not familiar with the car buying process so they can take advantage of them. I never ended up leasing a car from here I always did it out of state. I still gave them business for their service department which is horrible. They are always backed up. Never have any appointment. And every time I bring my car in for something simple they always have the car for many days. Their work is lousy there has been times where I have gotten my oil changed and the light is still showing 8% life. They say they wash my car but it always looks even dirtier from when I dropped it off. They want to make every excuse to not make a tire warranty claim when I've literally paid for the protection. Any excuse from "you don't have one" "we can't process the claim" "we can sell you a tire though". PS. You can be sued for this. They do not care about customer satisfaction. Please go to any other dealer where you are welcomed. Keep in mind I have many other friends and family who have the same experience at this dealership. FOR CDJR CORPORATE I will NEVER be purchasing another car from this company simply because of RYDELL CDJR More
Just stay away. Predatory sales and finance staff. Managers that “will call you back within an hour” and ignore you for weeks. Zero ethics from every department h Predatory sales and finance staff. Managers that “will call you back within an hour” and ignore you for weeks. Zero ethics from every department here. Manager had the xxxxx to say “well if you don’t want the LoJack system you can just pay $5,000 more for the vehicle somewhere else” More
WARNING! DANGER! STAY AWAY FROM DODGE. THEY DON’T CARE ABOUT YOU, YOUR CAR, OR HUMAN DECENCY This is quite the saga, but I’ll keep it as short as possible DANGER! STAY AWAY FROM DODGE. THEY DON’T CARE ABOUT YOU, YOUR CAR, OR HUMAN DECENCY This is quite the saga, but I’ll keep it as short as possible for the interest of Google reviews. I purchased a 23 Dodge Hornet from Rydell Chrysler Dodge back in August 2023. I had initially tried to purchase the vehicle from the location in Van Nuys. However, the sales team there was extremely rude and ignored me. Long story short I went to Rydell and the sales process was relatively smooth, aside from the fact that we ran out of gas on the test drive. I should’ve taken that as a sign and walked away because it’s been nothing but problems ever since. Almost immediately off the lot, the car began to inform me that many of its systems weren’t working by an array of lights on the dashboard. They would go on and off intermittently ever since I had purchased the car. Annoying but not enough reason to be concerned for my safety, it seemed. That was until the accelerator began to malfunction. On one instance, I was trying to accelerate out of an intersection and could not because of the failure. Scary and dangerous. I immediately made an appointment at the dealership at which I purchased the vehicle. Even though I told them what was going on with the dangerous accelerator, they gave me an appointment weeks later. On the day of my appointment I arrived with a dash full of lights. I told them about the accelerator as well, which was my main concern. I left and was called in a few days to pick up the vehicle. They informed me that they performed software updates throughout the vehicle as well as adding a few jumper harnesses according to the invoice. In response to the throttle not working, according to them, it was “RELATED TO MODULE UPDATES” essentially they admitted that this was a known issue that they “fixed” with “module updates”. When I’m driving a vehicle I need to know for certain that there will be no issues when I push the accelerator, especially on a brand new vehicle. It seemed really discomforting that they would admit this fault to begin with. However, I talked with my advisor, David Garcia and he assured me that everything was fixed. The next issue was that even after having my car for three days, they didn’t wash it whatsoever. I had to ask before I left if they forgot to do that. David apologized and halfheartedly said oops. Yes. We forgot. I’m sorry. So, they grabbed my car and did a sloppy 15 minute wash job. Being exhausted from this ordeal I just took the keys and left. About three minutes up the road I realized there were still lights on my dashboard. So I immediately turned around. I pulled back into the bay and right up to David and told him that there were still lights on my dashboard, and one of the other issues I had mentioned earlier had not been fixed regarding a loud high-pitched noise coming through the radio while making phone calls. Being unsure of what to do himself David asked for the manager of the service department. His name is Rick Guzman. Rick came out as I was sitting in the passenger seat of my car so that I could show him exactly what’s going on. He got in the driver seat and closed the door. At that point, I tried to replicate the high-pitched noise and I was successful. Rick heard it too, but insisted there was not much he could do about it. I tried to explain that it prevented me from being able to drive normally since having hands-free option in the car is imperative nowadays. He seemed to get annoyed at me at this point and raised his voice pretty loudly, which scared me. I asked him immediately to get out of my car so that I could leave, which I did. About five minutes later, the dealership called me and told me that they left their diagnostic tool in my car and needed me to come back AGAIN. The service manager had just made me literally fear for my physical safety in my own car. I was still shaking when they called. I will never be returning to that dealership. More
Buying a car at Rydell is so easy. They were the best price by far in the area, with transparent pricing. Going into test the car was great - no sales pressure whatsoever. April and Ra They were the best price by far in the area, with transparent pricing. Going into test the car was great - no sales pressure whatsoever. April and Radik were a pleasure to work with. I tell anyone looking to buy a Stellanis car to go here first. More
STAY AWAY, RYDELL Dodge of San Fernando. They will tell you that repairs are needed when in fact they are not then charge double what other dealers would.Very shady operation AVOID AVOID. They will tell you that repairs are needed when in fact they are not then charge double what other dealers would.Very shady operation AVOID AVOID.... More
First off I wanna take the time to thank Aiden and Omar at Rydell dodge in San Fernando dealership for making my buying experience easy they legit helped me out from start to finish. They both made sure to at Rydell dodge in San Fernando dealership for making my buying experience easy they legit helped me out from start to finish. They both made sure to explain everything about my dream car purchased thank you once again AIDEN AND OMAR ! I would definitely go back and buy my second dream car with them More
Wonderful experience at Rydell SF, customer service was excellent.OMAR IS TERRIFIC!! Manners, Very considerate, answered any questions I had very knowledgeable and thorough covered all bases! Made things e excellent.OMAR IS TERRIFIC!! Manners, Very considerate, answered any questions I had very knowledgeable and thorough covered all bases! Made things easier for a smooth process. Omar’s inviting spirit makes me want to do more business with Rydell SFV in the near future! Enjoying our new 2021 Dodge Charger! Thanks Omar! More



