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SVG GMC Springfield

Springfield, OH

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129 Reviews
Here at SPRINGFIELD GMC, it is our mission to be the automotive home of drivers in the Springfield, OH area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Springfield.
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242 E Columbia St

Springfield, OH

45503

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Showing 130 reviews

September 10, 2015

Eric Henry is the best ! Just purchased a new GMC Canyon - the 6th vehicle I've purchased from Eric Henry. His product knowledge is unsurpassed. Eric makes the purchase proces More

by Nutz4OSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Henry, Jack Poiry, Mike Raschen
September 09, 2015

Great What started out as a less that favorable experience turned out to be a 5 star visit. John Martin and Dave Van Hoose are quite the professionals. More

by Wilbur991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martin, David VanHoose
Sep 09, 2015 -

SVG GMC Springfield responded

We appreciate you sharing your experience with us and can understand how frustrating this situation must be for you. We sincerely apologize for not handling your situation the proper way when you were here, and would love the opportunity to make it right. We have spoken with the individuals involved on our end and have expressed that this is not the way we do business, nor is it how we believe our customers should be treated. We would first like to start off by paying for your last service, and also provide you with a store credit towards future services with us. Although our first impression upon you was not satisfactory, we are sure of the fact that it has been corrected and look forward to another opportunity to show you how much we truly care about our customers, employees, friends, family and community. Please feel free to contact us directly here at the store and ask for John, our manager. 937-342-3310. He is fully aware of the situation and prepared to receive your call. You may also reply to us here and we can get things back in order. Thank you again for sharing and we look forward to making this better for you! - The Springfield GM Team

September 09, 2015

The service is fantastic! The service department is always so wonderful! It was great as Jim Foreman's but still great as the new Springfield dealership. Everyone treats me wel More

by AmylovesherBuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
September 08, 2015

This review is about Mr. Tony Lane. OMG...Mr. Tony Lane help me find my dream car. He was very professional and very informative about my dream car that I was looking for. I brought a More

by Nikita.cadillac cts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martin, Tony Lane
September 07, 2015

friendly & professional All staff very helpful and answered all my questions. Used loaner car while my car was being serviced and that was appreciated as I live 40 miles from More

by Mcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Rapp, Rob Van Heyde, Thomas Berry
September 07, 2015

Rob is great ! I came in looking for a good deal and he delivered the goods. Because of my lease terms I can't buy it now but he continues to keep in touch and look More

by Shrinkrap12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Van Heyde
September 04, 2015

Friendly and fair! Worked with Rob Van Heyde and he was great! Very patient and answered all questions. Will definitely return! First time I've felt like I was being tre More

by CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Van Heyde, Rob Van Heyde
September 03, 2015

Friendly and helpful people Rob was more than willing to help me learn everything about my new car. I would definitely go through him again when I'm in the market. I had an excel More

by housry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Henry, Rob Van Heyde
September 03, 2015

quote on parts I need new brake pads, rotors, and tires for my accord. I spoke to Jason in Parts who was excellent. he quickly found the parts I needed and the price More

by yosemiteslayer13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Sibole
September 03, 2015

oil change & tire problems I was very satisfied with the service I received at this dealership in the past year. everything was done on a timely bases. I would highly command th More

by darlene71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stephens
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